Customer Experience Director

Vor 7 Tagen

Düsseldorf, Nordrhein-Westfalen, Deutschland Accor Vollzeit

Job Summary:

We are seeking a seasoned Front Office Manager to lead our hotel operations and deliver exceptional customer experiences. As a key member of our team, you will be responsible for overseeing front desk operations, managing guest reservations, and training staff to provide top-notch service.

Key Responsibilities:

  • Oversee front desk operations, ensuring efficient check-in and check-out processes.
  • Manage guest reservations and room assignments with accuracy.
  • Train and support front desk staff to deliver excellent customer service.
  • Address guest inquiries, complaints, and requests promptly.
  • Coordinate with other departments for seamless guest experiences.
  • Monitor financial transactions and billing procedures at the front desk.

Requirements:

  • Proven experience in hotel operations, preferably in a management role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in hotel management software and systems.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for professional growth and development within the Accor group.

Accomplish Your Career Goals:

As a Front Office Manager at Accor, you will have the opportunity to develop your skills and expertise in hotel operations, customer service, and leadership. Our company culture values innovation, teamwork, and customer satisfaction, making it an ideal place to grow your career.

  • Store Director

    vor 2 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Luxe Talent International Vollzeit

    Job Title: Store DirectorAbout the Role:Luxe Talent International is seeking a highly skilled Store Director to lead our retail team in Düsseldorf. As a Store Director, you will be responsible for managing sales, team performance, and customer relationships to drive business growth and success.Key Responsibilities:Business Development: Develop and implement...

  • Customer Experience Ambassador

    vor 1 Woche

    Düsseldorf, Nordrhein-Westfalen, Deutschland PAPER & TEA Vollzeit

    About UsPAPER & TEA is a dynamic lifestyle company that creates unique experiences for our customers. We're a team of innovators who are passionate about bringing people together and making a positive impact on their lives.Our CultureWe're a company that values collaboration, creativity, and community. Our flat hierarchies and transparent communication style...

  • Customer Experience Ambassador

    Vor 6 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland PAPER & TEA Vollzeit

    About UsPAPER & TEA is a dynamic lifestyle company that creates unique experiences for our customers. We're a team of innovators who are passionate about bringing people together and making a positive impact on their lives.Our CultureWe're a company that values collaboration, creativity, and community. Our flat hierarchies and transparent communication style...

  • SAP Customer Experience Consultant

    vor 2 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Syskoplan Reply Vollzeit

    Shape the Future of Customer Engagement with Syskoplan Reply As a leading SAP expert within the Reply network, Syskoplan Reply is dedicated to empowering businesses through innovative digital transformation solutions. We specialize in crafting cutting-edge Customer Experience (CX) strategies that drive customer satisfaction and loyalty. We are seeking a...

  • SAP Customer Experience Consultant

    Vor 5 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Syskoplan Reply Vollzeit

    Shape the Future of Customer Engagement with Syskoplan Reply As a leading SAP expert within the Reply network, Syskoplan Reply is dedicated to empowering businesses through innovative digital transformation solutions. We specialize in crafting cutting-edge Customer Experience (CX) strategies that drive customer satisfaction and loyalty. We are seeking a...

  • Sales Director

    Vor 3 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Manhattan Associates Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Sales Director to join our team at Manhattan Associates. As a Sales Director, you will be responsible for developing and executing a sales strategy that drives revenue growth and expands our customer base in Germany.Key ResponsibilitiesDevelop and execute a sales plan that aligns with the...

  • Sales Director

    Vor 3 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Manhattan Associates Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Sales Director to join our team at Manhattan Associates. As a Sales Director, you will be responsible for developing and executing a sales strategy that drives revenue growth and expands our customer base in Germany.Key ResponsibilitiesDevelop and execute a sales plan that aligns with the...

  • Porsche Customer Experience Associate

    vor 4 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Gottfried Schultz Vollzeit

    Position Overview:We are seeking a committed professional to serve as a Customer Experience Specialist at Gottfried Schultz. This position involves fostering a hospitable atmosphere for clients and potential customers, comprehending their requirements, and directing them towards suitable Porsche offerings.Ensure every client feels appreciated and attended...

  • Sales Director

    Vor 7 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Manhattan Associates Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Sales Director to join our team at Manhattan Associates. As a Sales Director, you will be responsible for developing and executing a sales strategy that drives revenue growth and expands our customer base in Germany.Key ResponsibilitiesDevelop and execute a sales plan that aligns with the...

  • Sales Director

    Vor 5 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Manhattan Associates Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Sales Director to join our team at Manhattan Associates. As a Sales Director, you will be responsible for developing and executing a sales strategy that drives revenue growth and expands our customer base in Germany.Key ResponsibilitiesDevelop and execute a sales plan that aligns with the...

  • Customer Experience Ambassador

    Vor 2 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland PAPER & TEA Vollzeit

    About UsPAPER & TEA is a dynamic lifestyle company that creates unique experiences for our customers. We're a team of innovators who are passionate about creating a warm and welcoming atmosphere in our stores.Our CultureWe believe in co-creation, individual initiative, and collective support and appreciation. Our company culture is built on the principles of...

  • Customer Experience Ambassador

    Vor 2 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland PAPER & TEA Vollzeit

    About UsPAPER & TEA is a dynamic lifestyle company that creates unique experiences for our customers. We're a team of innovators who are passionate about creating a warm and welcoming atmosphere in our stores.Our CultureWe believe in co-creation, individual initiative, and collective support and appreciation. Our company culture is built on the principles of...

  • Customer Experience Ambassador

    vor 2 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland PAPER & TEA Vollzeit

    About PAPER & TEAWe are a dynamic lifestyle company that creates meeting points where people can exchange ideas and discover the beauty of life with all their senses. Our mission is to enrich life itself by providing high-quality teas, accessories, and paper products.We are looking for a passionate and open-minded individual who shares our enthusiasm for tea...

  • Customer Experience Ambassador

    Vor 6 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland PAPER & TEA Vollzeit

    About PAPER & TEAWe are a dynamic lifestyle company that creates meeting points where people can exchange ideas and discover the beauty of life with all their senses. Our mission is to enrich life itself by providing high-quality teas, accessories, and paper products.We are looking for a passionate and open-minded individual who shares our enthusiasm for tea...

  • Porsche Customer Experience Associate

    vor 4 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Gottfried Schultz Vollzeit

    Position Overview:We are seeking a committed professional to take on the role of Customer Experience Specialist at Gottfried Schultz. This position involves fostering a hospitable atmosphere for clients and potential customers, comprehending their requirements, and directing them to suitable Porsche offerings.Ensure every client feels appreciated and...

  • Customer Experience Specialist

    vor 4 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Tiffany & Co. Vollzeit

    Join our esteemed Tiffany & Co. team in Düsseldorf as we seek enthusiastic and committed individuals.We are in search of adaptable, driven, and energetic team players. Contributing to our retail locations in Düsseldorf.Become a part of a legacy that represents beauty, romance, and timeless sophistication at Tiffany & Co. Our team members are central to our...

  • Sales Director

    vor 2 Stunden

    Düsseldorf, Nordrhein-Westfalen, Deutschland Helen of Troy Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Sales Director to join our team at Helen of Troy. As a Sales Director, you will be responsible for developing and executing the commercial strategy for our OXO brand in the German market.Key ResponsibilitiesDevelop and implement commercial strategies to drive revenue growth and improve...

  • Sales Director

    vor 2 Stunden

    Düsseldorf, Nordrhein-Westfalen, Deutschland Helen of Troy Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Sales Director to join our team at Helen of Troy. As a Sales Director, you will be responsible for developing and executing the commercial strategy for our OXO brand in the German market.Key ResponsibilitiesDevelop and implement commercial strategies to drive revenue growth and improve...

  • Product Management Director

    vor 2 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy Vollzeit

    About CognigyCognigy is revolutionizing the customer service industry by providing cutting-edge AI solutions that empower businesses to deliver exceptional customer experiences. Its award-winning technology enables companies to provide instant, personalized, and multilingual customer service across various channels.Our skilled team is dedicated to developing...

  • SAP Consultant im Bereich Customer Experience

    Vor 7 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Reply Deutschland SE Vollzeit

    Unsere AufgabenAls SAP Consultant im Bereich Customer Experience arbeitest du in fachlich und technisch anspruchsvollen Projekten in den Bereichen Vertrieb, Marketing und Service. Du bist für die Konzeption und Umsetzung hybrider Architekturen verantwortlich und entwickelst IT-Lösungen in existierenden Unternehmenslandschaften.Deine VorteileWir bieten dir...