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Commercial Operations Strategist
vor 2 Monaten
About Lilium:
A career at Lilium is for those who aspire to achieve remarkable feats. We take pride in advancing the frontiers of engineering, technology, and customer experience.
As a member of our team, you will confront challenges and deliver innovations that have never been realized before. By becoming part of Lilium, you will collaborate with a world-class entrepreneurial team of over 950 individuals who share your passion for transforming the world.
We prioritize safety and integrity, embodying our core values of efficient collaboration, time ownership, continuous improvement, and ultimately, delivering results. We celebrate diversity and foster an inclusive culture, with over 50 nationalities currently working diligently to bring our vision of a sustainable future to fruition.
Your Role and Responsibilities:
In this position, you will report to the Head of Commercial Operations and serve as the liaison between commercial and manufacturing sectors, ensuring effective management of the aircraft slot allocation process within the Sales and Production Matching (SPM) function. You will work closely with various Lilium departments, including commercial, manufacturing, program, and engineering. Additionally, you will oversee the collection, maintenance, and management of the commercial risk register to enhance our aircraft delivery program and facilitate successful entry into service.
Key Responsibilities:
- Manage the collection, maintenance, and quality assurance of customer aircraft slot allocations using our CRM system.
- Ensure timely issuance of reliable delivery date assignments in line with contractual obligations.
- Communicate delivery notifications to the Aircraft Delivery Manager for respective customer accounts.
- Develop and maintain commercial planning scenarios to optimize delivery volumes and achieve annual/quarterly targets.
- Identify and mitigate delivery risks, providing customer-specific risk assessments.
- Oversee the governance of the commercial risk register and related processes.
- Act as the primary contact within commercial for all short-term Sales and Production Matching (SPM) matters.
- Enhance the commercial delivery planning process to anticipate customer constraints.
- Prioritize aircraft deliveries in accordance with contractual obligations and the commercial context, providing guidance to management.
- Support the digital transformation strategy of the commercial organization and develop process enhancements regarding slot allocation and reporting.
- Deliver regular reports and forecasts to relevant stakeholders.
- Maintain internal Commercial Guidelines documentation and manage the division's SharePoint.
Your Qualifications:
- Experience in aviation or manufacturing slot allocation or sales and production matching is essential.
- Strong execution focus with excellent analytical and reporting skills.
- Proven ability to build consensus and manage cross-functional, complex projects involving multiple departments and stakeholders.
- Exceptional communication skills to convey complex information clearly and effectively.
- Adaptability and problem-solving skills, with the capacity to navigate dynamic situations and shifting priorities.
- Ability to influence stakeholders to drive change and implement improvements.
- Strategic planning skills, with a track record of identifying and executing process enhancements.
- A Master’s degree in business or engineering-related fields is preferred.
Life at Lilium:
The wellbeing of our employees is a top priority. At our headquarters, we offer various initiatives such as complimentary healthy food and beverages, an in-house gym, and health days. In remote offices, we provide online opportunities to stay connected and develop professionally, including our culture club, learning terminal, Employee Assistance Program, and more.
