IT Support Specialist

vor 3 Monaten

Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG Vollzeit
Position Overview:

As an IT Support Specialist within TÜV NORD Service GmbH & Co. KG, you will play a crucial role in providing technical assistance to our employees. Your expertise will ensure smooth operations and effective problem resolution in a dynamic work environment.

What We Offer:
  • Flexible working arrangements, including options for remote work
  • Comprehensive training programs aimed at professional growth
  • An onboarding experience that fosters networking across the organization
  • Additional perks such as retirement plans, childcare support, wellness initiatives, and more
Key Responsibilities:
  • Deliver IT support services to staff members
  • Diagnose and resolve technical issues in both German and English
  • Maintain and enhance the knowledge base and documentation
Qualifications:
  • Degree in Information Technology or a related discipline
  • Proven experience in IT support and service desk operations
  • Strong technical proficiency in Windows, MS Office, hardware, and networking
  • Analytical mindset with a focus on problem-solving
  • Familiarity with ITIL frameworks
  • Excellent communication abilities

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