Digital Customer Experience Specialist

Role Overview Address customer inquiries related to complaints, service issues, and feedback concerning ZEISS Group products. Identify and implement technical or organizational solutions, or facilitate the solution process. Assist in the management of complaints and service-related decisions. Generate technical approvals and negotiate cost-sharing...

About the RoleWe are seeking a highly skilled and experienced professional to lead our Service to Customer Platforms team as Head of Service to Customer Platforms.Key ResponsibilitiesLead and manage a team of 6-13 employees, ensuring disciplinary and professional management in accordance with our management principles.Act as Hiring Manager within the...

About the RoleWe are seeking a highly skilled and experienced professional to lead our Service to Customer Platforms team as Head of Service to Customer Platforms.Key ResponsibilitiesLead and manage a team of 6-13 employees, ensuring disciplinary and professional management in accordance with our management principles.Act as Hiring Manager within the...

locationsOberkochenJenaMünchenFull timeposted onPosted Todayjob requisition idJR_1032599Your RoleYou are responsible for the allocation of your internal as well as external employees according to the requirements and their prioritiesYou ensure the operation of the S2C applications in your area. This includes ensuring support quality and adherence to service...

Your RoleOversee Operations: Conduct regular site inspections to monitor service status and report findings to the Facility Service Coordinator and relevant team members within a matrix structure.Support Safety Initiatives: Assist in the execution of departmental tasks related to occupational safety, fire protection, and security, including participation in...

Step into a transformative role at ZEISS, where you will redefine the boundaries of digital security. Our team is committed to innovation and excellence, striving to integrate security seamlessly into our digital transformation initiatives. Your Responsibilities: As the Lead Digital Security Architect, you will play a crucial role in our mission to embed...

Your Role:##As a Specialist in GenAI for Marketing & Communications at ZEISS, you will be tasked with building and maintaining an "Enablement Framework". This comprises of defining standards, implementing tools, offering support, and providing inspiration for the application of GenAI tools by our global Marketing & Communications and Digital Marketing...

About the RoleWe are seeking a highly skilled Logistics Administration Specialist to join our team at ZEISS Group. As a key member of our logistics team, you will be responsible for the organization and optimization of all local logistics inbound and outbound processes and services.Key ResponsibilitiesOrganize and optimize logistics processes and solutions...

Über ZEISSZEISS ist ein Unternehmen, das auf Expertenwissen und Teamgeist setzt. Unsere Kultur ist geprägt von einer offenen und modernen Arbeitswelt mit zahlreichen Entwicklungs- und Weiterbildungsmöglichkeiten. Wir freuen uns auf Ihre Bewerbung, unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion, Weltanschauung,...

Über ZEISSZEISS ist ein Unternehmen, das auf Expertenwissen und Teamgeist setzt. Unsere Kultur ist geprägt von einer offenen und modernen Arbeitswelt mit zahlreichen Entwicklungs- und Weiterbildungsmöglichkeiten. Wir freuen uns auf Ihre Bewerbung, unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion, Weltanschauung,...

**About the Role**We are seeking a highly skilled GenAI Specialist for Marketing & Communications to join our team at ZEISS. As a Specialist in GenAI for Marketing & Communications, you will be responsible for building and maintaining an 'Enablement Framework' that comprises defining standards, implementing tools, offering support, and providing inspiration...

**About the Role**We are seeking a highly skilled GenAI Specialist for Marketing & Communications to join our team at ZEISS. As a Specialist in GenAI for Marketing & Communications, you will be responsible for building and maintaining an 'Enablement Framework' that comprises defining standards, implementing tools, offering support, and providing inspiration...

About the RoleThe Facility Service Operator in our Building Management team plays a crucial role in ensuring the smooth operation of our facilities. As a key member of our team, you will be responsible for:Conducting regular site visits to monitor the operational and service status of our facilities and reporting to the Facility Service Coordinator and other...

About the RoleWe are seeking a highly motivated and detail-oriented Junior Marketing Data Analyst to join our Digital Customer Interface team at Zeiss. As a key member of our team, you will play a crucial role in improving the digital experience of our customers and creating a personalized and seamless user experience.Key ResponsibilitiesAnalyze data to...

About the RoleWe are seeking a highly motivated and detail-oriented Junior Marketing Data Analyst to join our Digital Customer Interface team at Zeiss. As a key member of our team, you will play a crucial role in improving the digital experience of our customers and creating a personalized and seamless user experience.Key ResponsibilitiesAnalyze data to...

Your RoleAs the Senior Digital InfoSec Architect at ZEISS, you will be at the forefront of our mission to seam-lessly integrate security into every facet of our digital transformation journeyThis is a role; with an opportunity to drive innovation and make a substantial impact on a global scale. In this pivotal role, you will be part of the global Business...

About the RoleWe are seeking a highly skilled Logistics Administration Specialist to join our team at ZEISS Group.Key ResponsibilitiesDevelop and implement efficient logistics processes to ensure timely delivery of materials and parts.Optimize storage locations, material types, and quantities to meet customer requirements.Coordinate with suppliers to ensure...

About the RoleWe are seeking a highly skilled Logistics Administration Specialist to join our team at ZEISS Group.Key ResponsibilitiesDevelop and implement efficient logistics processes to ensure timely delivery of materials and parts.Optimize storage locations, material types, and quantities to meet customer requirements.Coordinate with suppliers to ensure...

OverviewThe Digital Content Platforms division operates as a key strategic unit within the Corporate IT sector, focusing on the deployment of central IT infrastructures dedicated to digital content. This includes an emphasis on digital media, marketing, and linguistic technologies across all global divisions and corporate functions.Role ResponsibilitiesAs an...

About the RoleWe are seeking a highly skilled Image Pipeline Engineer to join our dynamic team at ZEISS Group. As a key member of our engineering team, you will play a crucial role in shaping the future of digital imaging consumer products.Key Responsibilities:Develop and optimize image processing algorithms for our next-generation digital consumer...