IT Support Specialist

vor 4 Wochen

Berlin, Berlin, Deutschland MAI Group Vollzeit
IT Support Specialist - MS 365

Wir suchen einen erfahrenen IT Support Specialist, der sich auf die Verwaltung von MS 365-Systemen spezialisiert hat. Als Teil unseres kleinen, zentralen Teams wirst du uns bei der Gewährleistung einer reibungslosen Kommunikation und Zusammenarbeit innerhalb unserer Gesellschaften und über alle Standorte hinweg unterstützen.

Deine Aufgaben
  • 1st und 2nd Level Support: Du bearbeitest alle Nutzeranfragen zu MS 365, Windows 10/11 und MacOS.
  • Benutzerpflege: Du übernimmst die Verwaltung von Benutzerkonten in Entra und lokalen Systemen.
  • Onboarding: Du unterstützt bei der Einrichtung und Bereitstellung von neuen Geräten sowie der Aufnahme neuer Mitarbeiter in Systemen und Tools.
  • Dokumentation: Du erstellst und pflegst technische Dokumentationen, einschließlich Konfigurationsanleitungen und Problemlösungsdokumente.
  • Schulung und Weiterbildung: Du führst Schulungen und Workshops durch, um das Wissen und die Fähigkeiten unserer Mitarbeitenden im Umgang mit MS 365 zu verbessern.
Dein Profil

Wir suchen nach jemandem, der sich auf die Verwaltung von MS 365-Systemen spezialisiert hat und über sehr gute Kenntnisse der Clientsysteme Windows 10/11 und MacOS verfügt. Eine sichere Kommunikation auf Deutsch ist unerlässlich. Du bist sehr kommunikationsstark über alle Level hinweg und kannst dich gut in Fragestellungen hineinversetzen.

Was wir dir bieten
  • Ein unbefristeter Arbeitsplatz als Teil eines kleinen, zentralen Teams in einem dynamischen Umfeld.
  • Auf Dich warten rund 480 nette und engagierte Kollegen; wir arbeiten in einem Umfeld mit offenen Türen, kurzen Wegen und regelmäßigen Company Events.
  • Eine anspruchsvolle und abwechslungsreiche Tätigkeit sowie eine attraktive Vergütung.
  • Ein moderner Arbeitsplatz, wahlweise am Standort Berlin, Hamburg, München/Augsburg.
  • Deine Arbeitszeit stimmen wir auf deine Bedürfnisse ab, wobei das hybride Arbeiten dir mehr Flexibilität bietet (min. 2 Tage/Woche nach Absprache vor Ort).
  • Ein individuelles Benefit-Package mit u.a. Zuschuss zur Mobilität (wie ÖPNV-Ticket) und BAV.

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