Assistant Store Leader at BALENCIAGA
vor 3 Wochen
Position Overview
BALENCIAGA Assistant Store Manager | Ingolstadt Village m/f/d
We are in search of an Assistant Store Manager who will report directly to the Store Manager for our outlet location.
Key Responsibilities
The Assistant Store Manager is responsible for leading the store and sales team to achieve and surpass all sales and KPI objectives, adhering to all operational processes and guidelines. This role involves fostering brand engagement with clients to ensure both quantitative and qualitative targets are met, thus maximizing the store's potential. Acting as a representative of the Store Manager, the Assistant Store Manager will undertake all tasks assigned by headquarters and the Store Manager.
Contributions to Success
Business Development:
- Cultivate and sustain robust business relationships with all relevant internal and external stakeholders to enhance business opportunities and operational efficiencies.
- Assist the Store Manager in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the store.
- Support the Store Manager in achieving set quantitative and qualitative objectives.
Talent Leadership and Development:
- Foster a positive work environment that aligns with Balenciaga's values.
- Identify, attract, recruit, develop, and retain top talent.
- Assist the Store Manager in building a motivated and competent team, well-versed in the fashion and luxury sectors.
Brand Promotion:
- Act as a Balenciaga Ambassador, promoting the brand's culture both internally and externally.
- Ensure consistent execution of Balenciaga's Signature and Client experience over time.
- Develop a clienteling mindset to enhance client loyalty and retention.
- Build a network of influential individuals in the luxury business to foster client loyalty, particularly with high-value clients.
Process Management:
- Ensure compliance with legal, safety, security, internal requirements, sustainability, and HR guidelines.
- Guarantee the execution of Retail Excellence standards within the store.
- Assist the Store Manager in managing inventory and warehouse stock.
- Challenge and enhance current processes to support growth and ensure operational efficiency.
Performance Indicators
- Business: sales density, conversion rate, units per transaction, cross-selling rate, total transactions.
- Team: sales productivity, training completion rate, employee turnover rate.
- Client: local retention rate, customer engagement effectiveness.
- Process: customer relationship management, omnichannel operations, back-of-house efficiency.
Ideal Candidate Profile
- Proven experience in a managerial role.
- Significant sales experience within the luxury retail sector.
- Demonstrated success in team management.
- High sensitivity to client experience and loyalty.
- Exceptional client service and interpersonal abilities.
- Organized, innovative, adaptable, and dynamic.
- Highly available and responsive with a natural curiosity.
- Strong product and fashion awareness.
Why Choose BALENCIAGA?
This role presents a remarkable opportunity to engage in the Balenciaga journey and actively contribute to the business's growth within a thriving luxury group that offers extensive learning and development prospects.
Balenciaga is dedicated to supporting your professional growth within the company or the Kering group. We empower leaders to create, build, and sustain high-performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and rewarding workplace environment.
Commitment to Diversity
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms—gender, age, nationality, culture, disability, sexual orientation—enriches our workplace and enhances the client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and alignment with our brand values. We strive to set people up for success, which is integral to our interview process.
Job Type
RegularSchedule
Full timeOrganization
Balenciaga Germany GmbH-
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