Operational Support Specialist

vor 3 Wochen


Munich, Bayern, Deutschland ARCHIVE GmbH Vollzeit

{"h1": "Become a Part of Our Innovative Team", "h2": "Job Description", "p": "At ARCHIVE GmbH, we are seeking a highly motivated and dynamic individual to join our team as an Operational Support Specialist. As a key member of our operations team, you will play a crucial role in driving the growth of our business by supporting the implementation of holistic processes and automating existing tasks. This is an excellent opportunity for individuals who are passionate about efficient and detail-oriented work, possess excellent communication skills, and want to gain practical experience in business development in a startup environment.", "ul": [{"li": "Manage orders: Oversee the entire order process and drive the automation and development of existing processes"}, {"li": "Handle returns and refunds: Take care of the processing of returns and refunds and check existing automations"}, {"li": "Customer Service: Be the direct point of contact for our customers for questions about orders, deliveries, or returns"}, {"li": "Administrative Support: Contribute to the smooth operation of our business by taking on various operational tasks"}], "h2": "Requirements", "ul": [{"li": "Experience in e-commerce or a comparable position is an advantage, but not a requirement"}, {"li": "Strong customer orientation and communication skills"}, {"li": "Independent and reliable work style"}, {"li": "Good knowledge of MS Office and ideally experience with e-commerce software (Shopify)"}, {"li": "Enjoy working in a team and have a positive attitude"}], "h2": "Benefits", "ul": [{"li": "A family-friendly work environment that values teamwork"}, {"li": "Flexibility: You have the opportunity to work from home"}, {"li": "Part-time position, ideal for a balanced work-life balance"}, {"li": "Collaboration in an innovative startup with flat hierarchies and short decision-making paths"}], "p": "At ARCHIVE GmbH, we are committed to providing our customers with a unique and exceptional shopping experience. As a member of our operations team, you will play a key role in helping us achieve this goal."}



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