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Customer Service Specialist
vor 2 Monaten
About S-KON Sales Kontor Hamburg GmbH
S-KON Sales Kontor Hamburg GmbH is a leading direct marketing company specializing in the telecommunications industry. We are committed to providing exceptional customer service and driving sales growth for our clients.
Job DescriptionWe are seeking a motivated and results-oriented Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing outstanding customer support while also achieving sales targets.
Responsibilities:- Deliver exceptional customer service with a focus on sales
- Provide personalized advice to customers regarding tariff adjustments, contract renewals, and retention strategies
- Effectively promote and sell additional products and services
- Maintain accurate and up-to-date customer information records
- A strong desire to learn and develop within a sales environment
- Excellent communication skills, both written and verbal, with the ability to convey positivity over the phone
- Fluency in German is essential
- Proficiency in computer applications
We offer a competitive compensation package that includes:
- A competitive hourly wage with performance-based bonuses
- Flexible work hours
- The possibility of remote work after successful completion of training
- Comprehensive benefits, including daycare and fitness subsidies
- Ongoing training on our product portfolio and sales techniques
- Opportunities for career advancement within the company
- Team-building events and performance-based bonuses