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Customer Service Specialist

vor 2 Monaten


Hannover, Niedersachsen, Deutschland S-KON Sales Kontor Hamburg GmbH Vollzeit

About S-KON Sales Kontor Hamburg GmbH

S-KON Sales Kontor Hamburg GmbH is a leading direct marketing company specializing in the telecommunications industry. We are committed to providing exceptional customer service and driving sales growth for our clients.

Job Description

We are seeking a motivated and results-oriented Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing outstanding customer support while also achieving sales targets.

Responsibilities:
  • Deliver exceptional customer service with a focus on sales
  • Provide personalized advice to customers regarding tariff adjustments, contract renewals, and retention strategies
  • Effectively promote and sell additional products and services
  • Maintain accurate and up-to-date customer information records
Requirements:
  • A strong desire to learn and develop within a sales environment
  • Excellent communication skills, both written and verbal, with the ability to convey positivity over the phone
  • Fluency in German is essential
  • Proficiency in computer applications
Benefits:

We offer a competitive compensation package that includes:

  • A competitive hourly wage with performance-based bonuses
  • Flexible work hours
  • The possibility of remote work after successful completion of training
  • Comprehensive benefits, including daycare and fitness subsidies
  • Ongoing training on our product portfolio and sales techniques
  • Opportunities for career advancement within the company
  • Team-building events and performance-based bonuses