Aktuelle Jobs im Zusammenhang mit Customer Service Team Lead - Bochum, Nordrhein-Westfalen - naturstrom AG
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Bochum, Nordrhein-Westfalen, Deutschland medic assist GmbH VollzeitTo support our customer service team in a dynamic environment, we are seeking a dedicated individual with professional experience to start immediately. We are looking for someone who actively thinks along, contributes their own ideas, and is ready to help us develop and improve technical solutions to combat cardiac emergencies.We are a forward-thinking...
Customer Service Team Lead
vor 3 Monaten
natur strom is a prominent independent provider of sustainable energy solutions in Germany. With a strong commitment to environmentally friendly and decentralized energy supply, we are actively influencing the future of energy and mobility transition alongside over 500 dedicated professionals.
Your Responsibilities:
- Oversee a customer service team comprising 8 individuals
- Manage daily operations, including the distribution of tasks
- Mentor and nurture team members' growth
- Facilitate regular performance reviews
- Engage in cross-departmental collaboration
- Enhance customer service workflows and quality assurance
- Address site-specific challenges such as office management and safety protocols
Join a passionate team focused on delivering exceptional inbound customer service without time pressures or sales targets. Enjoy consistent communication and teamwork with seasoned leaders in our internal customer service division.
Qualifications:
- Background in customer service or call center management
- Experience in leadership or supervisory roles is advantageous
- Relevant educational qualifications or equivalent professional experience
What We Provide:
- Chance to play a vital role in the sustainable energy transition
- Flat organizational structure with direct decision-making
- Stable employment within a culture of respect and teamwork
- Opportunities for personal growth and professional training
- Flexible working arrangements, including options for remote work
- Employee benefits and discounts
- Support for a healthy work-life balance along with various wellness initiatives
About Our Company:
At natur strom, our diverse workforce is dedicated to sustainability and customer satisfaction. Join us in crafting a greener future while enjoying a modern workplace that fosters a positive environment.
