Quality Assurance Expert

Vor 3 Tagen

Düsseldorf, Nordrhein-Westfalen, Deutschland METRO AG Vollzeit
Job Description

As a Quality Assurance Expert - Multichannel Operations, you will play a crucial role in supporting local and corporate QA teams in all matters related to quality assurance. This will involve being the primary point of contact for QA matters in your designated area, including Supply Chain, Marketplace, Food Service Distribution (FSD) operations, and 1-2 FSD Companies.

Key Responsibilities
  • Support local and corporate QA teams in all matters QA, including Supply Chain, Marketplace, Food Service Distribution (FSD) operations, and 1-2 FSD Companies.
  • Provide support with standard implementation (LSP's, FSD's and Platforms), providing technical manuals, educational material and trainings and supporting in the development of IT tools that help implement new QA requirements.
  • Maintain a global system to ensure compliance with global QA standards across METRO/MAKRO countries and external Logistic Service Providers.
  • Conduct warehouse assessments in various countries.
  • Oversee incident and crisis cases for the FSD companies you advise, providing technical assessments and guidance to enhance QA structures and efficiency.
  • Welcome and onboard FSD Quality Managers across the Metro Network and ensure they are provided with everything needed and a touchpoint with our vivid QA community.
  • Use KPI's and review them to ensure continuous improvement.
  • Support FSD companies in getting GQA approval for our Own Brand meat production.
Requirements
  • Bring robust expertise and a genuine passion for Quality Assurance (QA) and the world of Food Wholesale.
  • Have a track-record of a minimum of three years of hands-on experience in QA operations with experience in HACCP and PRP along with a proven track record in implementing a Quality Management System.
  • Be a great communicator; you are able to collaborate with people from different backgrounds and know how to build rapport for QA topics.
  • Be a problem-solver, fast at connecting dots and
  • Bring a comprehensive understanding of QA requirements in the Multichannel Food World. You understand supply chains, productions and know which Quality and safety standards matters.
  • Know how to work with QA manuals and standards and apply them to real-word processes.
  • Be backed up with technical food knowledge – ideally from food quality or safety background.
  • Fluent English skills are a must, other European languages a plus
What We Offer
  • You are part of an international and experienced team with a high degree of personal responsibility and independence in a friendly, highly dynamic, and proactive environment.
  • You will gain insight into the management holding of an international, listed retail group and work operationally on challenging projects.
  • We actively support you in your professional development and promote your potential through collegial coaching and advice.
  • We offer you flexible home office solutions, employee discounts in our wholesale stores as well as an attractive compensation package.

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