Business Process Specialist
vor 1 Monat
As a key member of our team, you will be responsible for ensuring the timely and efficient processing of business transactions in the areas of e-commerce tools, new customers, and sales helpdesk.
Responsibilities:- Process customer inquiries and requests in a timely and professional manner, ensuring high-quality service and support.
- Maintain and update customer master data, including address information, contact details, and sales history.
- Monitor and analyze business transactions, identifying areas for improvement and implementing process enhancements to drive efficiency and productivity.
- Collaborate with cross-functional teams to ensure compliance with department-specific SLAs and quality specifications.
- Continuously evaluate and improve existing processes to minimize costs, optimize time management, and enhance overall performance.
- Perform administrative tasks and special projects as required.
- Minimum 3-5 years of relevant work experience in a similar role.
- Strong knowledge of IT systems, particularly SAP.
- Product, market, and logistics expertise.
- Excellent communication and interpersonal skills.
- Ability to work under pressure, with flexibility and a team-oriented mindset.
- Proficient in English, with strong writing and speaking skills.
- Proficient use of standard PC applications, including MS Office.
- Elective benefits tailored to your country and lifestyle.
- Opportunities for career growth and development through formal programs and on-demand courses.
- Support for your personal well-being through seminars, events, and our global Life Empowerment Assistance Program.
- A commitment to diversity, equity, and inclusion, with opportunities for growth and development.
- A global organization with a strong network and community.
- Internal communities and activities, including business resource groups and local volunteering events.
We're proud to be recognized as a great place to work and a leader in diversity, equity, and inclusion. If you're excited about working with us and believe you're a good fit for this role, we encourage you to apply.
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