Business Process Specialist

vor 3 Wochen


Nettetal, Nordrhein-Westfalen, Deutschland TD SYNNEX Vollzeit

Job Purpose:

As a key member of our team at TD SYNNEX, you will be responsible for ensuring the timely and efficient processing of business transactions in the areas of e-commerce tools, new customers, and sales helpdesk.

Responsibilities:

  • Process customer inquiries and requests in a timely and professional manner, ensuring high-quality service and support.
  • Maintain and update customer master data, including address information and employee data, to ensure accuracy and compliance.
  • Monitor and analyze business transactions to identify areas for improvement and implement process enhancements to increase efficiency and productivity.
  • Collaborate with cross-functional teams to implement department-specific SLAs and quality specifications.
  • Continuously evaluate and improve existing processes to minimize costs and optimize time management.
  • Perform administrative tasks and special projects as assigned.

    Requirements:

    • At least 3-5 years of relevant work experience in a similar role.
    • Strong knowledge of IT systems, particularly SAP.
    • Product, market, and logistics knowledge.
    • Excellent communication and interpersonal skills.
    • Ability to work under pressure and adapt to changing priorities.
    • Proficient in standard PC applications, including MS Office.

    What We Offer:

    • Elective benefits tailored to your country and lifestyle.
    • Opportunities for career growth and development through formal programs and on-demand courses.
    • Support for your personal well-being through seminars, events, and the Life Empowerment Assistance Program.
    • A commitment to diversity, equity, and inclusion, with opportunities for growth and development.
    • A global organization with a strong sense of community and belonging.


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