Business Process Specialist
vor 3 Wochen
Job Purpose:
As a key member of our team at TD SYNNEX, you will be responsible for ensuring the timely and efficient processing of business transactions in the areas of e-commerce tools, new customers, and sales helpdesk.
Responsibilities:
- Process customer inquiries and requests in a timely and professional manner, ensuring high-quality service and support.
- Maintain and update customer master data, including address information and employee data, to ensure accuracy and compliance.
- Monitor and analyze business transactions to identify areas for improvement and implement process enhancements to increase efficiency and productivity.
- Collaborate with cross-functional teams to implement department-specific SLAs and quality specifications.
- Continuously evaluate and improve existing processes to minimize costs and optimize time management.
- Perform administrative tasks and special projects as assigned.
Requirements:
- At least 3-5 years of relevant work experience in a similar role.
- Strong knowledge of IT systems, particularly SAP.
- Product, market, and logistics knowledge.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and adapt to changing priorities.
- Proficient in standard PC applications, including MS Office.
What We Offer:
- Elective benefits tailored to your country and lifestyle.
- Opportunities for career growth and development through formal programs and on-demand courses.
- Support for your personal well-being through seminars, events, and the Life Empowerment Assistance Program.
- A commitment to diversity, equity, and inclusion, with opportunities for growth and development.
- A global organization with a strong sense of community and belonging.
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