IT Solutions Advisor

vor 1 Monat


Neckarsulm, Baden-Württemberg, Deutschland Schwarz Dienstleistung KG Vollzeit

Position: IT Solutions Advisor - Customer Relationship Management

Become a part of our dynamic team at Schwarz Dienstleistung KG, where we manage the digital frameworks and software solutions for enterprises within the Schwarz Group. Our focus lies in selecting, providing, operating, and enhancing IT infrastructures, platforms, and business applications to effectively support operational processes. As an IT Solutions Advisor with a focus on Customer Relationship Management, you will play a crucial role in developing and refining intricate solutions in service operations and CRM.

  • Drive digital transformation initiatives and collaborate with team members on integrated solutions.
  • Oversee customer systems within global IT environments.
  • Engage closely with business units and specialists to define requirements, identify customized solutions, and manage projects.
  • Work in conjunction with related teams to ensure comprehensive documentation.
  • Expertise in CRM system consultation and independently managing complex IT projects.
  • Familiarity with CRM Cloud Systems such as Dynamics CRM, CRM365, Salesforce, and ServiceNow is advantageous.
  • Enthusiastic about service operations and innovative customer service strategies.
  • Proficient in both German and English.

Advantages:

  • Childcare services, daycare facilities, parent-child office, and bilingual private school options available.
  • Permanent employment with competitive remuneration.
  • Collaborative team atmosphere that encourages professional development.
  • Employee discounts and benefits with partner organizations.
  • Thorough onboarding process.
  • Possibility for remote work within Germany.


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