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IT Solutions Technician

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Job Overview:

As an IT Support Technician, you will play a crucial role in ensuring the smooth operation of our clients' IT environments. Your responsibilities will include:

  • Installation and Configuration: Setting up and maintaining both hardware and software systems tailored to customer needs.
  • Issue Analysis: Diagnosing IT-related problems and collaborating with the team to devise effective solutions.
  • Customer Support: Offering assistance to clients by addressing technical inquiries and providing actionable solutions.
  • Project Assistance: Supporting various projects and contributing to the development of customized IT solutions.
  • Communication: Maintaining clear communication with clients and ensuring thorough documentation of all tasks performed.
Qualifications:
  • Technical education or relevant experience in IT support.
  • Strong knowledge of Windows operating systems and foundational networking principles.
  • Proficiency in both German and English languages.