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Senior Fleet Compliance Manager, EU Operations

vor 3 Monaten


Berlin, Berlin, Deutschland Amazon TA Vollzeit
About Amazon

At Amazon, we strive to be the world's most customer-centric organization. We are continually enhancing the customer experience, particularly in the realm of order fulfillment and delivery. Our objective is to surpass customer expectations by ensuring timely, accurate, and cost-effective delivery of orders, regardless of size.

To achieve this, we are committed to innovation and delivering exceptional service levels through the introduction of groundbreaking products and services in the last-mile delivery sector.

Position Overview

We are seeking a Senior Fleet Compliance Manager for the EU region, tasked with maintaining fleet standards and ensuring compliance.

This role emphasizes the management and enhancement of fleet accountability mechanisms, ensuring adherence to contractual and service level standards. In instances where standards are not met, the individual will utilize established policies to implement appropriate corrective actions.

Ideal Candidate Profile

The ideal candidate will possess a hands-on approach, coupled with excellent networking, assurance, and communication skills. Given the significant impact of this role on safety and productivity, a high level of seniority, business acumen, and confidence is essential for success.

The successful applicant will be:

  • Customer-focused
  • Highly analytical
  • Resourceful
  • Able to operate at all organizational levels
  • Comfortable making critical business decisions in a fast-paced and often ambiguous environment

While fleet experience is advantageous, it is not a prerequisite.

Key Responsibilities
  • Recommend, implement, and monitor preventive and corrective actions to ensure quality assurance standards are met.
  • Own fleet accountability metrics across the EU.
  • Conduct ongoing data analysis to identify systematic failures.
  • Document and report on service quality levels.
  • Foster effective relationships with senior leadership and legal teams within the EU.
  • Build collaborative partnerships with Fleet Operations and Compliance leaders in other regions.
Travel Requirements

This role will require travel to various locations to oversee the application of quality assurance processes and vehicle health.

About the Team

The EU Fleet Compliance Team is dedicated to upholding fleet roadworthiness, ensuring safe operations in compliance with legal regulations and Amazon's operational standards. By achieving these objectives, we enhance vehicle, driver, and community safety, legal compliance, and vehicle health.

Basic Qualifications
  • Bachelor's degree in a relevant field.
  • Proven experience in Assurance, Automotive, Engineering, Logistics, Legal, or Contract Management.
  • Experience influencing and collaborating with cross-functional teams at senior leadership levels.
  • A track record of developing strong, value-added partnerships.
  • Ability to manage and prioritize a high volume of engagements; adept at delegation.
  • Excellent communication skills with a strong emphasis on accuracy and detail.
  • Fluency in the local language and English.
  • Ability to work independently in a dynamic and rapidly changing environment.
Preferred Qualifications
  • Master's or other postgraduate degree.
  • Lean Six Sigma certification.
  • Quality Management Certification.
  • Project Management Certification.
  • Experience in Fleet Management.
  • Proficiency in a second European language is advantageous.

Amazon is an equal opportunities employer. We are committed to building a diverse workforce, which we believe is essential to our success. We make hiring decisions based on your experience and skills, valuing your passion for discovery, innovation, simplification, and building.

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