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Technical Support Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland ExpertHeads Consulting Vollzeit
{"h1": "Technical Engineer Customer Support", "h2": "About the Role", "p": "We are seeking a skilled Technical Engineer Customer Support to join our Sales and Marketing Department. As a key member of our team, you will provide comprehensive technical support to customers in various fields, including aeronautics, space, industry, and construction.

Your primary objective will be to provide technical expertise on our entire product portfolio, production processes, and applications to customers in Europe. You will act as a link between technology, sales, marketing, and customers, participating in an advisory role to promote current and future sales of our materials.

Key Responsibilities:

* Provide technical support to customers on our products, develop technical relationships, and create growth opportunities to support the business through effective communication.
* Manage technical specifications for users and help manage product qualifications and the introduction of new products to customers.
* Collaborate with cross-functional teams to ensure seamless customer support and drive business growth.

Requirements:

* Graduation degree in engineering: materials or chemistry or related discipline.
* Several years of experience in the production and application of composite materials; or an equivalent combination of education and experience.
* Good knowledge of advanced materials, carbon fibers, matrices (thermoplastics or thermosets as well as new bio-based or environmentally friendly matrices) and processing applications and processes (fabrics, prepregs, automation: filament winding, automatic fiber placement, RTM, RIM, SMC,...).
* Good communication and organizational skills, willingness to travel within Europe.

What We Offer:

* Intensive onboarding program
* Competitive salary, good social benefits, and company car
* Extensive training and development opportunities
* Motivated team and modern working environment

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application using reference number 5166. We look forward to discussing this opportunity with you."}