Aktuelle Jobs im Zusammenhang mit Customer Experience Coach - Hannover, Niedersachsen - Amplifon
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Customer Experience Specialist
vor 4 Wochen
Hannover, Niedersachsen, Deutschland Anchor VollzeitAbout the Role:We are seeking a skilled Customer Experience Advisor to join our Customer Experience Hub in Bradford. As a key member of our team, you will provide exceptional customer service, investigate and resolve complaints, and maintain positive relationships with our tenants and stakeholders.Key Responsibilities:Investigate and resolve complaints in a...
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Customer Experience Specialist
vor 4 Wochen
Hannover, Niedersachsen, Deutschland Anchor VollzeitAbout the Role:We are seeking a skilled Customer Experience Advisor to join our Customer Experience Hub in Bradford. As a key member of our team, you will provide exceptional customer service, investigate and resolve complaints, and maintain positive relationships with our tenants and stakeholders.Key Responsibilities:Investigate and resolve complaints in a...
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Customer Experience Specialist
vor 3 Wochen
Hannover, Niedersachsen, Deutschland Anchor VollzeitAbout the Role:We are seeking a skilled Customer Experience Advisor to join our team at Anchor, a leading not-for-profit provider of care and housing for older people. As a key member of our Customer Experience Hub, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Investigate and resolve...
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Customer Experience Specialist
vor 3 Wochen
Hannover, Niedersachsen, Deutschland Anchor VollzeitAbout the Role:We are seeking a skilled Customer Experience Advisor to join our team at Anchor, a leading not-for-profit provider of care and housing for older people. As a key member of our Customer Experience Hub, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Investigate and resolve...
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Customer Experience Representative
vor 2 Wochen
Hannover, Niedersachsen, Deutschland STRADIVARIUS VollzeitStradivarius Sales Assistant OpportunityWe are seeking a Sales Assistant to join our team at Stradivarius in Hannover. As a Sales Assistant, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and achieving sales targets.Our Benefits30 vacation days per yearAttractive remuneration...
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Field Service Manager
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Hannover, Niedersachsen, Deutschland Canon VollzeitWe are seeking a highly skilled Field Service Manager to lead our customer service team and drive exceptional customer experiences.Key Responsibilities: Develop and implement customer service strategies to improve customer satisfaction and loyalty Provide coaching and guidance to customer service agents to ensure they meet customer needs and expectations...
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Customer Experience Advisor
vor 2 Wochen
Hannover, Niedersachsen, Deutschland Anchor VollzeitAbout the Role:Anchors Support Services team provides assurance, assistance, and practical support to a customer base of around 60,000 Anchor and private customers. We are seeking an experienced professional to join our On Call team as a Customer Experience Advisor. This role will include regular liaison with contractors, emergency services, colleagues,...
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Senior Customer Experience Manager
vor 3 Wochen
Hannover, Niedersachsen, Deutschland adesso SE VollzeitDeine RolleAls Senior Customer Experience Manager bei adesso SE bist du verantwortlich für die Entwicklung und Implementierung von Kundenorientierten Lösungen. Du begleitest namhafte Unternehmen bei der Entwicklung einer Vision und der Implementierung digitaler Customer Experience Management Lösungen für Marketing, Sales, E-Commerce und Service.Deine...
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Customer Experience Advisor
vor 2 Wochen
Hannover, Niedersachsen, Deutschland Anchor VollzeitAbout the Role:We are seeking a highly skilled and experienced Customer Experience Advisor to join our team at Anchor. As a key member of our On Call team, you will provide assurance, assistance, and practical support to our customers, ensuring they receive the highest level of service delivery.Key Responsibilities:Manage alarm calls from customers,...
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Digital Marketing and Customer Experience Specialist
vor 3 Wochen
Hannover, Niedersachsen, Deutschland Clarios VollzeitAbout the Role:Clarios is seeking a talented Digital Marketing and Customer Experience Specialist to join our team. As a key member of our Digital Marketing & Customer Experience team, you will play a vital role in supporting our strategic initiatives across various digital channels.Key Responsibilities:Support the definition and implementation of the...
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Sales Associate
vor 2 Wochen
Hannover, Niedersachsen, Deutschland Primark VollzeitJob DescriptionAs a Sales Associate at Primark, you will be responsible for delivering an exceptional customer experience, ensuring that every customer leaves the store feeling valued and satisfied. Your role will involve providing excellent customer service, maintaining a high level of product knowledge, and working collaboratively with the team to achieve...
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Field Service Manager
vor 3 Wochen
Hannover, Niedersachsen, Deutschland Canon VollzeitWe are seeking a seasoned professional to lead our field service operations and drive customer satisfaction. As a Field Service Manager, you will be responsible for providing exceptional customer service, promoting a culture of excellence, and ensuring efficient departmental operations.Key Responsibilities:Develop and implement strategies to improve customer...
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Field Service Manager
vor 2 Wochen
Hannover, Niedersachsen, Deutschland Canon VollzeitWe are seeking a skilled Field Service Manager to lead our customer service team and drive business growth.Main Responsibilities:• Develop and implement customer service strategies to improve customer satisfaction and loyalty• Manage a team of customer service agents to ensure excellent service delivery• Analyze customer feedback and statistics to...
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Digital Marketing and Customer Experience Specialist
vor 2 Wochen
Hannover, Niedersachsen, Deutschland Clarios VollzeitAbout the Role:We are seeking a talented Digital Marketing and Customer Experience Specialist to join our team at Clarios. As a key member of our Digital Marketing & Customer Experience (CX) team, you will play a vital role in supporting our strategic initiatives across various digital channels.Key Responsibilities:Support the definition and implementation...
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Sales Associate
vor 2 Wochen
Hannover, Niedersachsen, Deutschland Primark VollzeitJob DescriptionAs a Sales Associate at Primark, you will be responsible for delivering an exceptional customer experience, ensuring that every customer leaves the store feeling valued and satisfied. Your role will involve providing excellent customer service, maintaining a high level of product knowledge, and working collaboratively with the store team to...
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Head of Customer Experience
vor 3 Wochen
Hannover, Niedersachsen, Deutschland Start To Finish Consulting GmbH Vollzeit{"h1": "Head of Customer Service - Start To Finish Consulting GmbH", "p": "Wir sind Start to Finish, eine Recruiting-Boutique mit über 100 zufriedenen Kunden im deutschsprachigen Raum. Wir unterstützen aufstrebende Startups und Growth Companies bei der Besetzung von Schlüsselpositionen in ihren Teams. Unser Kunde, ein e-commerce Unternehmen aus dem...
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Head of Customer Experience
vor 3 Wochen
Hannover, Niedersachsen, Deutschland Start To Finish Consulting GmbH Vollzeit{"h1": "Head of Customer Service - Start To Finish Consulting GmbH", "p": "Wir sind Start to Finish, eine Recruiting-Boutique mit über 100 zufriedenen Kunden im deutschsprachigen Raum. Wir unterstützen aufstrebende Startups und Growth Companies bei der Besetzung von Schlüsselpositionen in ihren Teams. Unser Kunde, ein e-commerce Unternehmen aus dem...
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Head of Customer Experience
vor 1 Monat
Hannover, Niedersachsen, Deutschland Start To Finish Consulting GmbH Vollzeit{"h1": "Head of Customer Service - Start To Finish Consulting GmbH", "p": "Wir sind Start to Finish, eine Recruiting-Boutique mit über 100 zufriedenen Kunden im deutschsprachigen Raum. Wir unterstützen aufstrebende Startups und Growth Companies bei der Besetzung von Schlüsselpositionen in ihren Teams. Unser Kunde, ein e-commerce Unternehmen aus dem...
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Head of Customer Experience
vor 1 Monat
Hannover, Niedersachsen, Deutschland Start To Finish Consulting GmbH Vollzeit{"h1": "Head of Customer Service - Start To Finish Consulting GmbH", "p": "Wir sind Start to Finish, eine Recruiting-Boutique mit über 100 zufriedenen Kunden im deutschsprachigen Raum. Wir unterstützen aufstrebende Startups und Growth Companies bei der Besetzung von Schlüsselpositionen in ihren Teams. Unser Kunde, ein e-commerce Unternehmen aus dem...
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Seasonal Sales Associate
vor 2 Wochen
Hannover, Niedersachsen, Deutschland Primark VollzeitJob DescriptionAs a Sales Associate at Primark, you will be responsible for delivering an exceptional customer experience, ensuring that our customers receive the highest level of service and satisfaction. Your key responsibilities will include:Providing customers with an amazing experience, assisting with purchases, returns, and exchangesSetting up and...
Customer Experience Coach
vor 2 Monaten
About the Role:
We are seeking a highly skilled Field Trainer to join our dynamic training team in the region of Hannover/Bremen. As a Field Trainer, you will play a crucial role in supporting the development of our colleagues in the Amplifon shops, enabling them to reach their full potential and deliver exceptional customer experiences.
Key Responsibilities:
- You will translate business performance and needs into training requirements, and have the opportunity to co-create and develop training programs that meet the needs of our business.
- You will deliver training programs and ensure that our trainers have the necessary skills and competencies to excel in their roles.
- You will support new hires in their onboarding process, ensuring they have the necessary skills and knowledge to perform their duties effectively.
- You will work closely with our regional managers to develop action plans to enhance the performance of our existing colleagues in the shops, and track and measure the impact of our training initiatives.
Requirements:
- You have experience in coaching/training and a strong understanding of adult learning principles.
- Optimally, you have experience in the field of audiology.
- You possess excellent communication and interpersonal skills, with the ability to build strong relationships with our colleagues and stakeholders.
- You are customer-focused and have a strong understanding of customer needs and expectations.
What We Offer:
- A unique opportunity to develop your skills and expertise in a dynamic and supportive environment.
- A chance to work with a global training community, collaborating with colleagues from around the world.
- Access to comprehensive training programs and development opportunities, including a global certification program.
- A competitive compensation package, including a generous holiday allowance and flexible working arrangements.