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Customer Service Representative
vor 2 Monaten
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at DuPont. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process customer orders and ensure accurate and timely delivery.
- Develop and maintain strong relationships with customers to ensure their loyalty and satisfaction.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
- Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.
- Meet or exceed customer satisfaction targets and sales goals.
Requirements
- 3-year Apprenticeship or Bachelor degree in a related field.
- Prior experience in a customer service or sales role is a plus.
- Business fluency in English and German is required, with additional languages a plus.
- Excellent communication and interpersonal skills, with the ability to work in a team environment.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work with a leading company in the industry.
- A collaborative and dynamic work environment.
- The chance to develop your skills and advance your career.
Location
Neu-Isenburg, with the possibility of working from home 2 days per week.
