Information Security Analyst
vor 4 Wochen
About the Role
At Contentful, we are dedicated to ensuring a secure and reliable service, investing significant resources into our security measures. Our Security team is integral to managing information security across the organization and works closely with various internal departments. We believe that effective security is rooted in DevOps principles, supported by robust and repeatable processes.
We are seeking a dedicated and proactive Security Analyst with a background in analyzing and managing information security incidents. In this role, you will be responsible for daily investigations of alerts while also having the opportunity to influence and enhance our Security Operations program. Ideal candidates will possess strong skills in detection management and a solid understanding of fundamental Information Security principles and frameworks, along with excellent communication abilities and a continuous drive for personal and professional growth.
You will be expected to operate independently, collaborate as part of a team, and engage with stakeholders across the organization to ensure thorough risk mitigation while minimizing the impact on end users.
Key Responsibilities
- Conduct daily investigations and responses to alerts in a hybrid environment.
- Work collaboratively with the team to support major response initiatives.
- Perform detailed analyses across complex and challenging ecosystems.
- Effectively communicate findings to a diverse audience.
- Develop processes, documentation, and runbooks to facilitate organizational growth.
- Take ownership of the tuning, refinement, and development of detection use cases.
- Drive ongoing improvements in all aspects of threat detection and response.
- Identify systemic issues and collaborate on solutions to address root causes.
- Contribute to scaling operational practices by participating in team roadmaps.
- Provide engaging and informative interactions with all end users.
- Proactively identify opportunities for user training and awareness initiatives.
- Collaborate on threat models by integrating detection use cases into designs.
- Assist in defining requirements and testing security solutions.
Qualifications for Success
- 3+ years of experience in Security Operations or Incident Response.
- Proficient in various analysis methods (e.g., log analysis, live response, forensics).
- Strong understanding of evolving attacker tactics, techniques, and procedures.
- Solid foundation in networking principles (e.g., TCP/IP, Layer 7 protocols).
- Ability to conduct detailed host analyses on Mac, Windows, and Linux systems.
- Familiarity with analyzing Software-as-a-Service log sources for investigations.
- Hands-on experience with security technologies (e.g., SIEM, EDR, Antivirus, Email).
- Experience using Splunk for alert investigations across multiple data sources.
- Background in conducting investigations within cloud service environments (e.g., AWS, GCP, Azure).
- Practical experience with malware analysis using both dynamic and static tools.
- A practical approach to balancing business needs with security requirements.
- Ability to foster change through continuous improvement.
- Capable of working both independently and collaboratively within a team.
- Comfortable collaborating with a geographically dispersed team.
Benefits
- Be part of an innovative tech company transforming digital experiences.
- Full-time employees are eligible for Stock Options, sharing in the success of our company.
- We prioritize Work-Life Balance and You Time, offering generous paid time off, including vacation, education, and volunteer days.
- Access to our Employee Assistance Program (EAP) for support and counseling.
- Utilize your personal education budget to enhance your skills and advance your career.
- Benefit from a physical fitness budget to promote your wellness.
- Participate in a variety of virtual and in-person events, including workshops and team activities, fostering learning and networking opportunities.
- A monthly stipend for phone/internet and reimbursement for phone upgrades after two years.
- New hire office equipment stipend to ensure you have the tools you need to succeed.
#LI-Remote
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