Customer Service Representative

vor 4 Wochen

Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland acordiz GmbH Vollzeit

Seeking a New Opportunity?

Our client, a prominent player in the utilities industry, is on the lookout for a Customer Service Representative (m/f/d) for temporary employment with a pathway to a permanent position.

Compensation begins at 2,800 €/gross, contingent on experience and qualifications.

What We Offer You
  • Competitive salary package in line with IGZ collective agreement, including industry-specific bonuses and a chance for a permanent contract
  • Support from our dedicated team at acordiz GmbH throughout your application journey and as your future employer
  • Additional perks such as holiday and Christmas bonuses
  • Provision of high-quality protective and work attire, along with occupational health services
  • Flexible working hours to suit your lifestyle
  • Employee referral incentives (up to 300 euros)
  • Engaging tasks with our valued customers
Your Responsibilities
  • Providing assistance to individual and small business clients through personal, telephonic, and written communication
  • Managing business transactions efficiently
  • Professionally addressing complaints and de-escalating challenging situations
  • Offering tailored advice on products and services
  • Conducting system and error analyses to ensure quality assurance
Your Qualifications
  • Completed commercial training or a comparable qualification
  • Significant experience in customer service roles
  • Passion for engaging with people, excellent communication skills, and adept at conflict resolution
  • Resilience with a strong customer and service orientation
  • Familiarity with SAP IS-U is a plus
  • Proficient in MS Office applications
Our Commitment to Your Success

As a regional provider of personnel services in the Rhine-Neckar metropolitan area, we consider ourselves partners for both businesses and candidates in temporary staffing and recruitment. Our goal is to match applicants with the company and position that best align with their skills and expertise, while for our clients, we strive to find the ideal employee who meets their requirements.

Interested in Learning More?

If you have any questions or need further information, please do not hesitate to reach out to our team for assistance.

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