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Customer Service Representative
vor 3 Monaten
Seeking a rewarding career opportunity?
Our client, a prominent player in the utilities industry, is currently looking for a Customer Service Representative (m/f/d) for a temporary position that may lead to a permanent role.
Compensation begins at 2,800 €/gross, commensurate with experience and qualifications.
What We Offer You- Competitive salary package in accordance with IGZ collective agreement, including industry-specific supplements and a potential permanent contract
- Dedicated support from our team at acordiz GmbH throughout your application journey and as your future employer
- Additional perks such as holiday and Christmas bonuses
- Provision of high-quality protective and work attire, along with occupational health services
- Flexible working hours to suit your lifestyle
- Employee referral bonuses of up to 300 euros
- Engaging responsibilities with our valued clients
- Providing assistance to individual and small business clients through personal, telephonic, and written communication
- Managing business transactions efficiently
- Professionally addressing complaints and de-escalating challenging situations
- Offering tailored advice on products and services
- Conducting system and error analyses to ensure quality standards
- Completed vocational training in a commercial field or equivalent experience
- Significant background in customer service roles
- Strong interpersonal skills, with a passion for working with people and resolving conflicts
- Resilience and a focus on customer satisfaction
- Familiarity with SAP IS-U is a plus
- Proficient in MS Office applications
As a regional provider of personnel services in the Rhine-Neckar metropolitan area, we consider ourselves partners to both businesses and candidates in the realms of temporary staffing and recruitment. Our goal is to match applicants with the most suitable companies and positions that align with their skills and expertise, while also assisting our clients in finding the ideal candidates for their needs.
Curious to Learn More?If you have any questions or need further information regarding this position, please do not hesitate to reach out for assistance.
