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Customer Service Representative

vor 2 Monaten

Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland acordiz GmbH Vollzeit

Seeking a New Opportunity?

Our client, a prominent player in the utilities industry, is on the lookout for a Customer Service Representative (m/f/d) for temporary employment, with a pathway to a permanent position.

Starting salary is 2,800 €/gross, contingent on experience and qualifications.

What We Offer You
  • Competitive salary package in accordance with the IGZ collective agreement, including industry-specific bonuses and a chance for a permanent contract
  • Support from our dedicated team at acordiz GmbH throughout your application journey and as your future employer
  • Additional perks such as holiday and Christmas bonuses
  • Provision of high-quality protective and work apparel, along with occupational health services
  • Flexible working hours to suit your lifestyle
  • Employee referral incentives (up to 300 euros)
  • Engaging tasks with our valued clients
Your Responsibilities
  • Providing assistance to individual and small business clients through personal, telephone, and written communication
  • Managing business transactions efficiently
  • Professionally addressing complaints and de-escalating conflicts
  • Offering tailored advice on products and services
  • Conducting system and error analyses to ensure quality assurance
Your Qualifications
  • Completed vocational training in commerce or a related field
  • Significant experience in customer service roles
  • Strong interpersonal skills, with a passion for working with people and resolving conflicts
  • Resilience and a focus on customer satisfaction
  • Familiarity with SAP IS-U is a plus
  • Proficient in MS Office applications
Our Commitment to Your Growth

As a regional leader in personnel services within the Rhine-Neckar metropolitan area, we strive to be a reliable partner for both businesses and candidates in temporary staffing and recruitment. Our goal is to match applicants with the company and role that best align with their skills and expertise, while helping our clients find the ideal employee for their needs.

Interested in Learning More?

If you have any questions or need further information, please reach out to our team for assistance.