Visitor Engagement Officer

vor 1 Monat


Berlin, Berlin, Deutschland Chamäleon Reisen GmbH Vollzeit
Position: Customer Experience Advisor at Chamäleon Reisen GmbH

Chamäleon Reisen GmbH has been a leader in organizing adventure travel for nearly three decades, driven by a commitment to detail and a passion for crafting memorable experiences for our clients. We invite you to join our team as a Customer Experience Advisor and contribute to our goal of delivering exceptional moments for our travelers.

Job Responsibilities:
  • Address guest feedback to foster customer loyalty
  • Deliver tailored customer assistance through various communication channels
  • Support guests in extraordinary circumstances during their journeys
Qualifications:
  • Background in tourism and customer service
  • Proficient in resolving customer grievances
  • Outstanding communication abilities and a compassionate demeanor
  • Strong dedication to quality and service excellence
  • Capability to work autonomously and take initiative
  • High degree of customer understanding
What We Provide:
  • Welcoming and dynamic team atmosphere
  • Culture of respect within the workplace
  • Commitment to socially responsible employment practices
  • Modern work environment with green spaces
  • Flexibility for remote work options
  • Complimentary meals at the company cafeteria along with additional perks

Chamäleon Reisen GmbH is an equal opportunity employer and encourages applications from all individuals, regardless of gender, nationality, religion, disability, age, or other characteristics. We particularly welcome candidates with disabilities to apply.

Become Part of Our Team:

If you are interested in being a part of our organization, please submit your application, including your salary expectations and earliest availability, along with the reference number through our online platform. We look forward to your application.


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