Technical Support Professional
vor 2 Monaten
About the Role
We are seeking a highly skilled and experienced IT Support Specialist to join our team at Raiffeisen Waren-Zentrale Rhein-Main eG. As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal customers.
Key Responsibilities
- Assume ownership of incident and service request management, ensuring timely and effective resolution of technical issues.
- Conduct thorough analysis and troubleshooting of technical problems, applying your expertise to resolve issues at the 1st and 2nd level.
- Develop and maintain accurate documentation, as well as provide training and support to end-users.
- Serve as a liaison between internal departments and external locations, ensuring seamless communication and collaboration.
- Coordinate with external service providers to ensure smooth delivery of services.
Requirements
- Hold a recognized qualification in IT or a related field, or equivalent experience.
- Bring a minimum of three years of relevant experience in 1st level IT support.
- Be proficient in Microsoft environments, including Windows 10 and Windows Server 2016.
- Possess knowledge of software deployment, rollout, M365, MS Teams, mobile devices, and MS Intune (desirable).
- Demonstrate strong communication skills, flexibility, and a customer-centric approach in serving our internal customers.
- Speak and write fluent German, with excellent communication skills and a professional demeanor.
What We Offer
- A dynamic and innovative work environment with opportunities for growth and development.
- A competitive salary package, including holiday and Christmas bonuses, 30 days of annual leave, and additional benefits.
- Access to comprehensive internal and external training programs, as well as a company-sponsored health management program.
- Attractive employee discounts in our Geno-Shop.
- A secure work environment within a strong agricultural cooperative.
-
Technical Support Specialist
vor 1 Woche
Köln, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are looking for a skilled Technical Support Specialist to join our team at GULP – experts united. As a key member of our IT department, you will be responsible for providing top-notch support to our clients.About the RoleProvide technical assistance to clients via phone, email, or in-person Troubleshoot and resolve technical issues in a timely and...
-
Technical Support Specialist
vor 1 Monat
Köln, Nordrhein-Westfalen, Deutschland ZOLL CMS GmbH VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at ZOLL CMS GmbH. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our LifeVest devices and providing exceptional customer support to our patients and their...
-
Technical Support Specialist
vor 1 Monat
Köln, Nordrhein-Westfalen, Deutschland ZOLL CMS GmbH VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at ZOLL CMS GmbH. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our LifeVest devices and providing exceptional customer support to our patients and their...
-
Technical Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitAbout SolplanetSolplanet is a leading provider of renewable energy solutions, driven by a simple idea: solar for everybody. We strive to create the best possible experience for distributors, installers, and end-users.Job DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
-
Technical Support Specialist
Vor 2 Tagen
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Solplanet.As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, including training, application engineering services, and general technical consultancy in solar photovoltaic inverters, energy storage systems,...
-
Technical Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitAbout SolplanetSolplanet is a leading provider of renewable energy solutions, driven by a simple idea: solar for everybody. We strive to create the best possible experience for distributors, installers, and end-users.Job DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
-
Technical Support Specialist
vor 1 Monat
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitAbout SolplanetSolplanet is a leading provider of renewable energy solutions, driven by a simple idea: solar for everybody. We strive to create the best possible experience for distributors, installers, and end-users.Job DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
-
Technical Support Specialist
vor 1 Monat
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitAbout SolplanetSolplanet is a leading provider of renewable energy solutions, driven by a simple idea: solar for everybody. We strive to create the best possible experience for distributors, installers, and end-users.Job DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
-
Technical Support Specialist
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Solplanet. As a Technical Support Engineer, you will play a critical role in supporting our customers by providing training, application engineering services, and general technical consultancy in solar photovoltaic inverters, energy storage systems, and EV...
-
Technical Support Specialist
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitAt GULP – experts united, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in providing top-notch support to our clients.About the RoleProvide exceptional support to clients via phone, email, or chat Troubleshoot and resolve technical issues in a timely and efficient...
-
Technical Support Specialist
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitSolar Support SpecialistWe are seeking a skilled Solar Support Specialist to join our team at Solplanet. As a key member of our customer support team, you will be responsible for providing expert technical assistance to our customers, ensuring their solar photovoltaic (PV) systems are running smoothly and efficiently.Key Responsibilities:Provide technical...
-
IT-Support-Professional
vor 1 Monat
Köln, Nordrhein-Westfalen, Deutschland Fokus Academics VollzeitMitarbeiter IT-Support (m/w/d) - Herausforderungen und MöglichkeitenWir suchen einen motivierten und erfahrenen IT-Support-Professional, der sich auf Herausforderungen und Möglichkeiten freut. Als Mitarbeiter IT-Support (m/w/d) bei Fokus Academics bist du Teil eines dynamischen Teams, das sich auf die Entwicklung und Implementierung innovativer...
-
IT-Support-Professional
vor 1 Monat
Köln, Nordrhein-Westfalen, Deutschland Fokus Academics VollzeitMitarbeiter IT-Support (m/w/d) - Herausforderungen und MöglichkeitenWir suchen einen motivierten und erfahrenen IT-Support-Professional, der sich auf Herausforderungen und Möglichkeiten freut. Als Mitarbeiter IT-Support (m/w/d) bei Fokus Academics bist du Teil eines dynamischen Teams, das sich auf die Entwicklung und Implementierung innovativer...
-
Technical Support Expert
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland Trusted Shops VollzeitDeine AufgabenAls 1st Level Technical Support bist Du Teil unseres Produktteams und verantwortlich für die Unterstützung unserer Kunden bei der Integration von Trusted Shops Funktionen in ihre Onlineshops. Du identifizierst und beseitigst frühzeitig mögliche Hindernisse, ggf. in Zusammenarbeit mit dem Customer Success Management oder dem 2nd Level...
-
Technical Support Expert
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland Trusted Shops VollzeitDeine AufgabenAls 1st Level Technical Support bist Du Teil unseres Produktteams und verantwortlich für die Unterstützung unserer Kunden bei der Integration von Trusted Shops Funktionen in ihre Onlineshops. Du identifizierst und beseitigst frühzeitig mögliche Hindernisse, ggf. in Zusammenarbeit mit dem Customer Success Management oder dem 2nd Level...
-
Technical Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Client Server VollzeitUnlock Your Potential as an Implementation ConsultantAre you looking to progress your career in a dynamic and innovative InsurTech business? We're seeking an Implementation Consultant to join our team, where you'll have the opportunity to work on game-changing technology and develop your skills in a collaborative and diverse environment.Key...
-
Technical Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Client Server VollzeitUnlock Your Potential as an Implementation ConsultantAre you looking to progress your career in a dynamic and innovative InsurTech business? We're seeking an Implementation Consultant to join our team, where you'll have the opportunity to work on game-changing technology and develop your skills in a collaborative and diverse environment.Key...
-
IT-Support-Professional
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Fokus Academics VollzeitMitarbeiter IT-Support (m/w/d) - Herausforderungen und MöglichkeitenWir suchen einen motivierten und erfahrenen IT-Support-Professional, der sich auf Herausforderungen und Möglichkeiten freut. Als Mitarbeiter IT-Support (m/w/d) bei Fokus Academics bist du Teil eines dynamischen Teams, das sich auf die Entwicklung und Implementierung innovativer...
-
IT-Support-Professional
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Fokus Academics VollzeitMitarbeiter IT-Support (m/w/d) - Herausforderungen und MöglichkeitenWir suchen einen motivierten und erfahrenen IT-Support-Professional, der sich auf Herausforderungen und Möglichkeiten freut. Als Mitarbeiter IT-Support (m/w/d) bei Fokus Academics bist du Teil eines dynamischen Teams, das sich auf die Entwicklung und Implementierung innovativer...
-
IT-Support-Professional
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland Raiffeisen Waren-Zentrale Rhein-Main eG VollzeitWerden Sie Teil unseres Teams!Wir suchen nach einem motivierten und engagierten IT-Support-Professional, der sich in unserer dynamischen und innovativen Umgebung entfalten kann.Hauptraumfelder:Annahme, Bewertung, Priorisierung und Bearbeitung von Incidents und Service Requests im IT-KundenserviceProfessionelle Störungsanalyse und -beseitigung als 1st und...
