Customer Service Supervisor
Vor 7 Tagen
We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Valyria Technology GmbH. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.
Key ResponsibilitiesCustomer Service Delivery - You will be responsible for managing and coordinating our customer service operations, ensuring that all customer inquiries are handled promptly and efficiently.
Team Management - You will lead and manage a team of customer service representatives, providing guidance, support, and coaching to ensure that they are equipped to deliver exceptional customer service.
Process Improvement - You will identify areas for process improvement and implement changes to enhance the customer experience and increase efficiency.
Performance Management - You will be responsible for monitoring and managing the performance of the customer service team, setting goals and objectives, and providing feedback and coaching to ensure that team members are meeting their targets.
Experience - You will have a minimum of 3 years' experience in a customer-facing role, preferably in a supervisory or management capacity.
Skills - You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
Knowledge - You will have a strong understanding of customer service principles and practices, with the ability to apply this knowledge to drive business results.
Leadership - You will have the ability to lead and motivate a team, with a strong focus on developing and coaching team members to achieve their full potential.
Valyria Technology GmbH is a leading provider of innovative technology solutions, dedicated to helping businesses and individuals achieve their goals. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
-
Customer Service Supervisor
Vor 2 Tagen
Berlin, Berlin, Deutschland Fuchs & Eule Energy Experts VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Fuchs & Eule Energy Experts. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key ResponsibilitiesCustomer Service...
-
Customer Service Supervisor
Vor 2 Tagen
Berlin, Berlin, Deutschland Fuchs & Eule Energy Experts VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Fuchs & Eule Energy Experts. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key ResponsibilitiesCustomer Service...
-
Customer Service Supervisor
vor 4 Wochen
Berlin, Berlin, Deutschland Fuchs & Eule Energy Experts VollzeitCustomer Service SupervisorPrimary Customer Liaison - Accountable for delivering exceptional telephone assistance to our clientele, whether they initiate contact or we reach out to them.Quality Assurance and Structure - Enhance and grow the Customer Service division, incorporating new responsibilities and establishing elevated standards and quality...
-
Customer Service Representative
Vor 2 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
-
Customer Service Representative
Vor 2 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
-
Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
-
Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
-
Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Workstation Customer Care**We are a network of airlines that offer smooth connections across a vast global network. Our team coordinates the caretaking for our frequent flyers, ensuring they receive exceptional customer service.**Job Summary**We are seeking a skilled Customer Service Representative to join our team as a Frequent Flyer Caretaker. As a...
-
Customer Service Representative
Vor 2 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Workstation Customer Care**We are a network of airlines that offer smooth connections across a vast global network. Our team coordinates the caretaking for our frequent flyers, ensuring they receive exceptional customer service.**Job Summary**We are seeking a skilled Customer Service Representative to join our team as a Frequent Flyer Caretaker. As a...
-
Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
-
Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
-
Customer Experience Supervisor
vor 4 Wochen
Berlin, Berlin, Deutschland Fuchs & Eule Energy Experts VollzeitCustomer Service SupervisorPrimary Liaison with Clients - Tasked with delivering exceptional telephone assistance to our clientele, whether they initiate contact or we reach out to them.Quality Assurance and Development - Enhance and grow the Customer Service division, incorporating new responsibilities and establishing rigorous standards and quality...
-
Dutch Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJoin Our Team as a Dutch Customer Service RepresentativeAt Workstation Customer Care, we specialize in providing efficient and user-friendly e-scooter leasing services, ideal for navigating urban landscapes. Our mission is to ensure that our customers enjoy a seamless experience while using our services. We are currently seeking dedicated individuals to...
-
Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...
-
Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...
-
Guest Services Supervisor
vor 4 Wochen
Berlin, Berlin, Deutschland Royal Caribbean Group VollzeitPosition: Guest Services SupervisorThe Guest Services Supervisor plays a crucial role in ensuring that every visitor enjoys a remarkable and unforgettable experience during their stay. This position collaborates closely with the Guest Relations Team to proactively identify and meet guest requirements, while also serving as a key link among various hotel...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses for new customersExplain...
-
Customer Service Dutch Streaming Platform
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...
-
Customer Service Representative
vor 4 Stunden
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...
-
Customer Service Representative
vor 5 Stunden
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...
