Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Aachen, Nordrhein-Westfalen - DocMorris
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IT Support Specialist
vor 3 Monaten
ICT Support Specialist - Unleash Your IT Expertise
Are you an IT enthusiast with a knack for troubleshooting? Do you possess a meticulous approach to resolving technical challenges? We are looking for a skilled ICT Support Specialist to enhance our vibrant team at DocMorris.
What will your role entail?
As an ICT Support Specialist at DocMorris, you will serve as the main contact for our esteemed colleagues. Your role will involve diagnosing and addressing the technical hurdles they face while assisting them in their digital experiences. Your key responsibilities will include:
- Delivering first-level support to colleagues through various communication channels.
- Diagnosing and resolving a range of IT-related challenges.
- Logging and documenting inquiries and incidents accurately.
- Enhancing the knowledge base and sharing best practices with the team.
The Team
You will be part of the IT Operations division, where you can continuously share knowledge and experiences with an international group of approximately 5 IT Support Specialists. You will report directly to the Head of IT.
What are we seeking?
To excel in this position, we expect the following qualifications:
- An MBO 3 or MBO 4 qualification in a technology-related field.
- A genuine enthusiasm for technology and IT.
- Desirable knowledge of networks, Windows operating systems, and IT security.
- Strong communication skills with a customer-focused approach.
- Fluency in English, Dutch, and German.
- Analytical mindset with a sharp attention to detail – capable of identifying and articulating issues.
- Proficient problem-solving skills and a critical thinking ability.
- A collaborative team player who can swiftly adapt to new tasks.
- What do we provide?
- A one-year employment contract, with the potential for extension to a permanent position.
- An inspiring workplace where your IT skills can flourish.
- Ample freedom and autonomy to share your insights and opportunities for professional development within our organization.
- A competitive salary accompanied by attractive secondary benefits.
- A close-knit and diverse team of passionate colleagues who share your enthusiasm for IT.
- Engaging challenges, variety in tasks, teamwork, and a friendly, informal work environment.
DocMorris is dedicated to delivering innovative, customer-centric services and a broad array of products in the realm of digital healthcare. Our offerings include seamless appointment scheduling for online consultations, pharmaceutical guidance, and the provision of both prescription and over-the-counter medications, alongside health products from Germany's leading online pharmacy.
Additionally, we feature a marketplace that offers a diverse selection of complementary healing and aid supplies, as well as products in nutrition, beauty, and family care. This enables DocMorris to provide customers with convenient access to comprehensive healthcare services all in one place.
