IT-Supporter

vor 4 Wochen


Hamburg, Hamburg, Deutschland L&W CONSOLIDATION GmbH Vollzeit
Jobbeschreibung

Wir suchen einen erfahrenen IT-Spezialisten, der unsere Büromitarbeiter bei IT-Problemen unterstützt. Als IT-Supporter werden Sie die Arbeitsplatzhardware, Software und verbundene Geräte betreuen und Störungen entgegennehmen, um sie in Form eines Tickets zu erfassen und zu kategorisieren.

Aufgaben
  • Betreuung von Büromitarbeitern bei IT-Problemen
  • Entgegennahme von Störungen und Erfassung in Form eines Tickets
  • Support für Office365, Windows 10/11, Nutzerberechtigungen (ActiveDirectory), Outlook (App/Web), MFP (Drucker/Scanner), Netzwerklaufwerke
  • Pflege der Lösungsdatenbank
  • Einarbeitung neuer Kollegen
Anforderungen
  • Ausbildung / Weiterbildung im IT Bereich
  • Supporterfahrung
  • Freude am Kundenservice
  • verhandlungssichere Deutschkenntnisse (Niveau C1)
Unser Angebot
  • unbefristete Beschäftigung
  • übertariflicher Lohn
  • Betriebliche Altersvorsorge
  • übertariflicher Urlaubsanspruch
  • Sportzuschuss
  • Mitarbeiterrabatte
  • Mentoring- und Coachingangebote
  • Team- und Firmenevents

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