Customer Success Strategist

Vor 6 Tagen

Munich, Bayern, Deutschland Siemens Electronic Design Automation SARL Vollzeit
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at Siemens Electronic Design Automation SARL. As a key member of our Customer Success team, you will be responsible for establishing and maintaining complex customer relationships with senior executives, while communicating effectively on how our solutions meet their needs and objectives.

Key Responsibilities:

  • Establish and maintain strong relationships with senior executives and key stakeholders at our customers' organizations.
  • Develop and execute personalized success plans to drive customer adoption and growth.
  • Collaborate with cross-functional teams to ensure seamless delivery of our solutions and services.
  • Identify and pursue new business opportunities to drive revenue growth and expansion.
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction.
  • Stay up-to-date with industry trends and competitor activity to inform strategic decision-making.

Requirements:

  • Master's degree (Bac+4 or Bac+5) or equivalent in a relevant field.
  • Proven experience in an account management or customer service role, preferably in the software or technology industry.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Industry experience essential - procurement, supply chain, engineering.
  • Technical aptitude and experience with web technologies and commonly used enterprise applications.
  • Strong analytical skills and attention to detail.
  • Ability to thrive in a demanding, fast-paced environment, while managing multiple tasks and meeting deadlines.
  • Experience with Salesforce or another CRM system.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading technology company and contribute to the success of our customers.

  • Customer Success Strategist

    Vor 6 Tagen

    Munich, Bayern, Deutschland DataGuard Vollzeit

    About the RoleDataGuard is seeking a highly skilled Strategic Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving customer growth, retention, and satisfaction.Key ResponsibilitiesCustomer Success: Develop and execute comprehensive account plans to ensure customer success,...

  • Customer Success Strategist

    vor 1 Woche

    Munich, Bayern, Deutschland DataGuard Vollzeit

    About the RoleDataGuard is seeking a highly skilled Strategic Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving customer growth, retention, and satisfaction.Key ResponsibilitiesCustomer Success: Develop and execute comprehensive account plans to ensure customer success,...

  • Customer Success Strategist

    Vor 4 Tagen

    Munich, Bayern, Deutschland Siemens Electronic Design Automation SARL Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Siemens Electronic Design Automation SARL. As a key member of our Customer Success team, you will be responsible for establishing and maintaining complex customer relationships with senior executives, while communicating effectively on how our solutions meet their...

  • Customer Success Strategist

    Vor 4 Tagen

    Munich, Bayern, Deutschland Siemens Electronic Design Automation SARL Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Siemens Electronic Design Automation SARL. As a key member of our Customer Success team, you will be responsible for establishing and maintaining complex customer relationships with senior executives, while communicating effectively on how our solutions meet their...

  • Lead Customer Success Strategist

    vor 4 Wochen

    Munich, Bayern, Deutschland Predium Vollzeit

    Position OverviewAs a Lead Customer Success Strategist at Predium, your primary focus will be to foster exceptional client experiences. This pivotal role is essential for enhancing client relationships and ensuring elevated levels of client satisfaction. You will engage collaboratively with our product and sales divisions to assimilate client insights into...

  • Lead Customer Success Strategist

    Vor 6 Tagen

    Munich, Bayern, Deutschland Predium Vollzeit

    Position OverviewAs a Lead Customer Success Strategist at Predium, your primary focus will be to foster exceptional client experiences. This pivotal role is essential for enhancing client relationships and ensuring elevated levels of client satisfaction. You will engage collaboratively with our product and sales divisions to assimilate client insights into...

  • Customer Success Strategist

    vor 4 Wochen

    Munich, Bayern, Deutschland DataGuard Vollzeit

    Key Responsibilities Customer Insights: Gather and analyze customer requirements, challenges, and pain points to provide tailored solutions. Account Strategy: Create detailed account strategies to drive customer success, growth, and retention. Consultative Guidance: Provide strategic advice to corporate clients, aligning their goals with the company's...

  • Senior Customer Success Strategist

    vor 4 Wochen

    Munich, Bayern, Deutschland DataGuard Vollzeit

    Key ResponsibilitiesCustomer Insight Gathering: Analyze customer requirements, challenges, and pain points to provide tailored solutions.Account Strategy Development: Create detailed account strategies to drive customer success, growth, and retention.Consultative Guidance: Provide strategic advice to corporate clients, aligning their goals with DataGuard's...

  • Senior Customer Success Strategist

    vor 4 Wochen

    Munich, Bayern, Deutschland DataGuard Vollzeit

    Key Responsibilities Customer Insight Gathering: Analyze and comprehend customer requirements, challenges, and pain points to customize solutions effectively. Account Development: Formulate detailed account strategies to promote customer success, growth, and retention. Consultative Guidance: Provide strategic advice to corporate clients, ensuring alignment...

  • Customer Success Strategist

    vor 1 Woche

    Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Senior Cloud Solutions Manager to join our team at AWS EMEA SARL (Germany Branch). As a key member of our organization, you will be responsible for guiding our largest and most complex customers through their cloud journey, ensuring seamless execution and successful outcomes.Key...

  • Customer Success Strategist

    Vor 6 Tagen

    Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Senior Cloud Solutions Manager to join our team at AWS EMEA SARL (Germany Branch). As a key member of our organization, you will be responsible for guiding our largest and most complex customers through their cloud journey, ensuring seamless execution and successful outcomes.Key...

  • Senior Customer Success Strategist

    vor 4 Wochen

    Munich, Bayern, Deutschland DataGuard Vollzeit

    Key Responsibilities Customer Insights: Gather and analyze customer requirements, challenges, and pain points to effectively customize solutions. Account Strategy: Create detailed account strategies to ensure client success, growth, and retention. Consultative Guidance: Provide strategic advice to corporate clients, aligning their goals with our offerings....

  • Customer Success Strategist

    Vor 6 Tagen

    Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Senior Cloud Solutions Manager to join our team at AWS EMEA SARL (Germany Branch). As a key member of our team, you will be responsible for guiding our largest and most complex customers through their cloud journey, ensuring successful adoption and implementation of AWS services.Key...

  • Customer Success Strategist

    vor 1 Woche

    Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Senior Cloud Solutions Manager to join our team at AWS EMEA SARL (Germany Branch). As a key member of our team, you will be responsible for guiding our largest and most complex customers through their cloud journey, ensuring successful adoption and implementation of AWS services.Key...

  • Senior Customer Success Strategist

    vor 4 Wochen

    Munich, Bayern, Deutschland DataGuard Vollzeit

    Key Responsibilities Understand Client Needs: Collect insights into client requirements, challenges, and pain points to customize solutions effectively. Account Strategy: Create detailed account strategies to ensure client success, growth, and retention. Consultative Guidance: Provide strategic advice to corporate clients, aligning their goals with the...

  • VP Customer Growth Strategist

    vor 1 Woche

    Munich, Bayern, Deutschland FINN auto Vollzeit

    About FINN autoFINN auto is a leading provider of innovative mobility solutions, offering a unique car subscription experience that combines convenience, flexibility, and sustainability. Our mission is to revolutionize the way people interact with cars, making mobility fun and accessible to everyone.Job SummaryWe are seeking an experienced and results-driven...

  • VP Customer Growth Strategist

    Vor 6 Tagen

    Munich, Bayern, Deutschland FINN auto Vollzeit

    About FINN autoFINN auto is a leading provider of innovative mobility solutions, offering a unique car subscription experience that combines convenience, flexibility, and sustainability. Our mission is to revolutionize the way people interact with cars, making mobility fun and accessible to everyone.Job SummaryWe are seeking an experienced and results-driven...

  • VP Customer Growth Strategist

    Vor 3 Tagen

    Munich, Bayern, Deutschland FINN auto Vollzeit

    About FINN autoFINN auto is a leading provider of innovative mobility solutions, offering a unique car subscription experience that combines convenience, flexibility, and sustainability. Our mission is to revolutionize the way people interact with cars, making mobility fun and accessible to everyone.Job SummaryWe are seeking an experienced and results-driven...

  • VP Customer Growth Strategist

    Vor 3 Tagen

    Munich, Bayern, Deutschland FINN auto Vollzeit

    About FINN autoFINN auto is a leading provider of innovative mobility solutions, offering a unique car subscription experience that combines convenience, flexibility, and sustainability. Our mission is to revolutionize the way people interact with cars, making mobility fun and accessible to everyone.Job SummaryWe are seeking an experienced and results-driven...

  • Führungskraft Customer Success

    vor 2 Wochen

    Munich, Bayern, Deutschland ATOSS Software AG Vollzeit

    ATOSS Software AG sucht einen erfahrenen Teamlead im Bereich Customer Success, der unser wachsendes Unternehmen mit seiner Expertise und Leidenschaft voranbringt.Als Teamlead Customer Success bist du verantwortlich für den Aufbau und die Weiterentwicklung eines Teams, das sich dem Ziel verschrieben hat, Kunden zu begeistern und ihre Zufriedenheit...