Cloud Service Delivery IT Manager

vor 4 Wochen


Stuttgart, Baden-Württemberg, Deutschland Leadec Management Central Europe BV & Co. KG Vollzeit

Exciting opportunity to be part of a vibrant IT Operations team dedicated to overseeing and enhancing our advanced IT infrastructure, spanning from network systems to cloud solutions.

Your Responsibilities:

  • Accountability: Oversee IT Service Management within the first and second level for cloud service provision.
  • Enhance Processes: Ensure the integrity of ITSM procedures; engage in the implementation of new initiatives and workflows.
  • Oversight: Independently manage contract-related obligations and SLA commitments.
  • Comprehensive Documentation: Keep detailed records concerning cloud-related matters.
  • Collaborative Engagement: Proactively collaborate with global IT infrastructure colleagues and service partners to guarantee contract compliance and superior service delivery.

Your Profile:

  • Educational Background: Degree in computer science, business informatics, or equivalent qualifications with practical experience.
  • Professional Experience: Background in service delivery, IT governance, IT security management, and collaboration with service providers.
  • Technical Skills: Expertise in ITSM, ITIL, cloud platforms (AWS and/or Azure), and business process workflows.
  • Language Proficiency: Fluent in English (minimum C1/C2); proficiency in German is a plus.
  • Personal Attributes: A team-oriented individual with a goal-driven and analytical mindset, eager to engage with emerging technologies.

What We Offer:

  • Job Security: Become part of a globally recognized organization with high standards for occupational safety.
  • Career Advancement: Structured onboarding, training, and ongoing education opportunities through Leadec Campus.
  • Competitive Compensation: Attractive salary based on qualifications.
  • Employee Benefits: 30 days of vacation, flexible working hours, company pension scheme, health and wellness programs, and bicycle leasing options.
  • Company Culture: Easy access to company updates and information through our employee app.


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