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Stuttgart, Baden-Württemberg, Deutschland Leadec Management Central Europe BV & Co. KG Vollzeit{"h1": "IT Service Delivery Manager", "p": "As a key member of our global IT Operations team, you will be responsible for managing and continuously developing our state-of-the-art IT infrastructure from the network to cloud. Your tasks will include taking responsibility for IT Service Management in the first/second level area for cloud service delivery,...
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Cloud Service Delivery IT Manager
vor 3 Monaten
Exciting opportunity to be part of a forward-thinking IT Operations division responsible for overseeing and optimizing our state-of-the-art IT infrastructure, encompassing both network and cloud technologies.
Your Responsibilities:
- Leadership Role: Oversee IT Service Management within the first and second level for cloud service operations.
- Enhance Processes: Ensure the excellence of ITSM procedures; engage in the rollout of new initiatives and workflows.
- Accountability: Independently manage contract obligations and SLA commitments.
- Comprehensive Documentation: Keep thorough records related to cloud service topics.
- Collaborative Engagement: Actively collaborate with global IT infrastructure colleagues and service partners to guarantee contract compliance and superior service delivery.
Your Profile:
- Educational Background: Degree in computer science, business informatics, or similar qualifications with relevant practical experience.
- Professional Experience: Background in service delivery, IT governance, IT security management, and collaboration with service providers.
- Technical Skills: Expertise in ITSM, ITIL, cloud platforms (AWS and/or Azure), and business process workflows.
- Language Proficiency: Fluent in English (minimum C1/C2); proficiency in German is a plus.
- Personal Attributes: A team-oriented individual with a goal-driven and analytical mindset, eager to explore new technologies.
What We Offer:
- Job Security: Become part of a globally recognized organization with high standards for occupational safety.
- Career Advancement: Comprehensive onboarding, training, and development opportunities through Leadec Campus.
- Competitive Compensation: Attractive salary commensurate with qualifications.
- Employee Benefits: 30 days of vacation, flexible working hours, pension scheme, health and wellness programs, and company bicycle leasing.
- Organizational Culture: Easy access to company updates and information via our employee application.
