Customer Service Representative

vor 4 Wochen


Saarburg, Rheinland-Pfalz, Deutschland Rotarex Vollzeit
Customer Service Representative

Rotarex is seeking a highly skilled and motivated Customer Service Representative to join our global team. As a key member of our Sales and Customer Service teams, you will be responsible for providing exceptional customer service and support to our internal and external clients.

Key Responsibilities:
  • Be the primary point of contact for customers, distributors, and front offices, providing technical and commercial support.
  • Take ownership of all customer requests, searching for solutions using internal resources and providing accurate and personalized responses.
  • Manage sales administration, including price requests, technical and commercial offers, and order processing.
  • Reinforce our premium quality and service brand image through daily interactions with customers.
  • Facilitate information transfer between different structures of the Group, providing support to the worldwide sales team.
Requirements:
  • Bachelor or Master degree in sales and/or technical field.
  • At least 3 years of experience in a sales organization.
  • Strong technical background and knowledge of business in a multicultural environment.
  • Fluency in German, English, and French.
What We Offer:
  • Opportunity to work for a major industrial group with a great worldwide reputation.
  • Family business culture and numerous opportunities for professional training and personal development.
  • Technicality of our jobs, where innovation, invention, and inspiration are at the heart of our strategy.
  • Flexible working hours and a nice work-life balance.
  • Collective labor agreement with many benefits.


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