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Technical Support Specialist

vor 2 Monaten


Ulm, Baden-Württemberg, Deutschland Trimble Vollzeit
About the Role

We are seeking a skilled and customer-focused Technical Support Specialist to join our team at Trimble in Ulm. As a key player in our Corporate Information Systems department, you will be responsible for providing top-notch technical support services to our end-users.

Key Responsibilities
  • Provide technical support and troubleshooting services to end-users on-site in our Ulm office.
  • Collaborate with other IS departments to ensure seamless technical support and efficient operations.
  • Deploy and troubleshoot hardware and software, including Windows, mobile devices, and printers.
  • Communicate effectively with peers, management, and end-users to resolve technical issues.
  • Utilize excellent troubleshooting skills to resolve issues in a timely and effective manner.
Requirements
  • 2+ years of related experience in technical support or a similar field.
  • Relevant IT certifications, such as ITIL or CompTIA A+.
  • Excellent communication and organizational skills.
  • Ability to work well under pressure and prioritize tasks effectively.
  • Experience with Google Workspace for enterprise collaboration is a plus.
About Trimble

We are a global technology company that values diversity, equity, and inclusion. We strive to create a workplace where everyone feels welcome and valued. Our commitment to inclusivity is reflected in our programs and policies, which aim to promote diversity and ensure equal opportunities for all employees.