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Customer Support Specialist in Public Transport

vor 3 Monaten


Frankfurt am Main, Hessen, Deutschland RATH Gruppe Vollzeit
Job Overview:

Role: Customer Support Specialist

Location: Hessen, Germany / Rheinland-Pfalz, Germany / Frankfurt, Germany / Neuwied, Germany / Kaub, Germany

We are seeking a dedicated customer support professional for a full-time role.

  • Provide guidance to passengers regarding schedules, ticketing, and the operation of ticket machines.
  • Assist individuals with mobility challenges to ensure a smooth travel experience.
  • Engage in ticket sales and validation on trains while upholding exceptional service quality and safety protocols.

Qualifications:

  • Proficiency in German is essential.
  • A valid Class B driver's license and personal vehicle are required.
  • Strong customer service orientation and ability to work collaboratively in a team environment.
  • Willingness to work flexible shifts, including nights and weekends.

What We Offer:

  • A permanent position within a dynamic and expanding organization.
  • A diverse and fulfilling role within a motivated team.
  • Comprehensive training opportunities if needed.
  • Attractive salary with additional pay for night, weekend, and holiday shifts.
  • Flexible compensation, vacation, and work hour arrangements.
  • Participation in company events and access to employee discounts.