German-speaking Customer Service Representative in Cyprus
vor 4 Wochen
We are seeking a German-speaking Customer Service Representative to join our team in Larnaca, Cyprus. As a customer-focused professional, you will be responsible for providing exceptional support to our clients in German, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries in German via phone, live chat, and back-office support.
- Solve customer concerns related to our digital banking platform with efficiency and professionalism.
- Collaborate with the team to offer excellent customer support and contribute feedback to refine the overall service experience.
Why Choose Us:
- We offer a comprehensive relocation package, including accommodation options and financial support, to make your transition to Cyprus seamless.
- You will receive 7 days of extensive training on banking systems, followed by guided onboarding to prepare you for success.
- Our 5-day work schedule allows for a great work-life balance, enabling you to explore the beauty of Cyprus.
Requirements:
- Proficiency in German at C2 level and English at B2 level is necessary.
- You must hold an EU passport or a residence permit for Cyprus.
- Previous customer support experience is a plus, but not required.
- Excellent communication, problem-solving skills, and ease with digital platforms are essential.
If you are a motivated and customer-centric professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Our team is dedicated to providing exceptional support to our clients, and we believe you can make a valuable contribution to our success.
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