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Customer Service Specialist

vor 2 Monaten


Hannover, Niedersachsen, Deutschland S-KON Sales Kontor Hamburg GmbH Vollzeit

About S-KON Sales Kontor Hamburg GmbH

S-KON Sales Kontor Hamburg GmbH is a leading direct marketing company specializing in the telecommunications industry. We are committed to providing exceptional customer service and driving sales growth for our clients.

Job Description

We are seeking a motivated and results-oriented Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing outstanding customer support while actively promoting our products and services.

Responsibilities:
  • Deliver exceptional customer service with a focus on sales
  • Provide personalized advice to customers regarding tariff adjustments, contract renewals, and retention strategies
  • Effectively sell additional products and services to meet customer needs
  • Maintain accurate and up-to-date customer information within our systems
Requirements:
  • A strong desire to learn and develop your skills in the telecommunications industry
  • Excellent communication skills, both written and verbal, with a positive and friendly demeanor
  • The ability to convey enthusiasm and professionalism over the phone
  • Fluency in German is essential
  • Proficiency in basic computer applications
Benefits:

We offer a competitive compensation package, including performance-based bonuses, flexible work hours, and the opportunity for remote work after training. Our comprehensive benefits program includes daycare and fitness subsidies. We also prioritize employee development with ongoing training opportunities and clear pathways for career advancement.