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Customer Service and Sales Representative

vor 2 Monaten


Munich, Bayern, Deutschland SYNCREON Vollzeit

As a key member of the SYNCREON team, you will play a vital role in driving revenue growth and fostering strong relationships with our clients in the logistics industry. Your primary responsibilities will include selling logistics services, managing customer inquiries, and coordinating shipments to ensure timely and efficient delivery.

Key Responsibilities:

  • Identify and pursue new business opportunities, develop and maintain a customer database, and deliver compelling sales pitches to prospective clients.
  • Serve as the primary point of contact for existing clients, address customer inquiries promptly, and maintain strong, long-term relationships.
  • Collaborate with the operations team to plan and coordinate shipments, ensure accurate and timely delivery, monitor shipment progress, and resolve any issues that may arise.
  • Maintain accurate records of sales, customer interactions, and revenue.
  • Generate regular sales reports and forecasts.
  • Stay up-to-date on industry trends and competitors, and identify opportunities for improvement and expansion.

Required Skills and Qualifications:

  • Proven experience in operations and customer service, with a focus on pricing and logistics tasks.
  • Proven experience in sales within the logistics industry.
  • Proficiency in using CRM and TMS software, as well as other relevant tools.
  • Detail-oriented with excellent organizational abilities.
  • Knowledge of freight forwarding operations and supply chain management.