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Customer Service Representative

vor 4 Wochen


Munich, Bayern, Deutschland Remote Team Solutions Vollzeit
Job Description

At Remote Team Solutions, we are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through outbound phone sales and lead generation.

Key Responsibilities
  • Develop and maintain strong relationships with existing and past customers to generate new leads and sales opportunities.
  • Utilize a consultative approach to educate customers on their options and provide solutions to meet their needs.
  • Meet and exceed weekly and monthly sales targets through effective communication and negotiation skills.
  • Maintain accurate call notes and records using our CRM platform.
  • Collaborate with our service team to resolve any issues and ensure seamless customer experiences.
  • Stay up-to-date with industry trends and product knowledge to provide expert advice to customers.
Requirements
  • Excellent communication and interpersonal skills.
  • Proven track record of meeting and exceeding sales targets.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and negotiation skills.
  • Familiarity with CRM platforms and sales software.
What We Offer
  • A competitive salary and commission structure.
  • Ongoing training and development opportunities.
  • A dynamic and supportive team environment.
  • The chance to work with a leading company in the industry.