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German Representative for Swiss Telecommunications Customers

vor 2 Monaten


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
About the Role

We are seeking a highly skilled German language customer service representative to join our team at Teleperformance Greece. As a customer support specialist, you will be responsible for communicating with customers from Switzerland in German, providing solutions to network and other problems they face.

Key Responsibilities
  • Communicate with customers in German via phone, email, or chat
  • Provide technical support and resolve customer complaints
  • Work collaboratively with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets
Requirements
  • Fluency in German (spoken and written)
  • Good knowledge of English
  • Excellent communication and problem-solving skills
  • Computer knowledge and proficiency in CRM software
What We Offer
  • Competitive monthly salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • State-of-the-art premises and modern technology
  • Free online Greek language courses
About Teleperformance Greece

Teleperformance Greece is a leading provider of customer experience management solutions. We offer a range of services, including customer service, technical support, and sales support. Our team is dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.