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German-Speaking Academic Support Coordinator

vor 3 Monaten


Berlin, Berlin, Deutschland New York University Berlin Vollzeit
Student Services Coordinator (m/f/d) Overview

New York University Berlin is seeking a dedicated and full-time Student Services Coordinator for its Academic Center in Prenzlauer Berg.

POSITION SUMMARY

The Student Services Coordinator collaborates closely with the Program Manager of Student Life to deliver a comprehensive array of services aimed at enhancing student experiences. This includes overseeing community initiatives, managing communications, ensuring compliance with local regulations, and supporting residential life and wellness services. Additionally, the Coordinator will lead and mentor a team of Resident Assistants, facilitating their integration into the broader Student Life framework.

KEY RESPONSIBILITIES

Student Services (35%)

  • Provide administrative assistance to the Program Manager, including the development and management of protocols, statistical reporting, and scheduling; coordinate student programming and advisory services; devise communication strategies; and document incidents effectively.
  • Guide the Student Life Administrator to ensure timely processing of local police registrations, university enrollments, and visa applications for incoming students.
  • Assist students in accessing external services, such as medical appointments or insurance options.
  • Record student conduct cases and facilitate conflict resolution.
  • Organize student organizations and volunteer initiatives.
  • Undertake additional responsibilities as assigned by the Program Manager and Site Director.

Supervision of Resident Assistants (20%)

  • Collaborate with the Program Manager to train and oversee a team of up to three Resident Assistants.
  • Ensure the smooth integration of Resident Assistants within the Student Life team.

Student Safety and Wellness (20%)

  • Participate in the on-call emergency response rotation and be prepared to address crises during scheduled evenings, weekends, and holidays.

Coordination of Extracurricular Learning Programs (15%)

  • Work alongside the Academics team to co-design and implement immersive student programming, including workshops, seminars, and excursions.
  • Accompany students on short trips throughout the semester.

Communication (10%)

  • Ensure effective communication with students regarding all aspects of Student Life. Create content for the weekly Student Newsletter and manage social media outreach.
POSITION QUALIFICATIONS

Required Education

  • A Bachelor's degree is required.

Required Experience

  • Proven experience in producing and editing written materials in English.

Required Knowledge, Skills, and Abilities

  • Proficiency in both German and English.
  • Commitment to service excellence and high-quality solutions.
  • Familiarity with macOS, Microsoft Windows, Google Suite, and Microsoft Office.

Required Work Permit

  • A valid work permit for Germany is necessary.

Preferred Experience, Skills, and Abilities

  • A genuine interest in engaging with a diverse international student body and faculty.
ABOUT NEW YORK UNIVERSITY

Established in 1831, New York University is one of the largest and most esteemed private universities in the United States, fostering a community of scholars that values diverse backgrounds and perspectives.

NYU Berlin serves as a global study-away site, providing international students the opportunity to immerse themselves in Berlin while earning academic credits towards their degrees.