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Technical Support Specialist

vor 2 Monaten

Kiel, Schleswig-Holstein, Deutschland Certa Personalmanagement GmbH Vollzeit
Job Title: Technical Support Specialist

A well-established company in the recruitment and staffing industry is currently seeking a motivated individual to join their team as a Technical Support Specialist. This position is ideal for those who are passionate about providing expert advice and support to customers with their technical inquiries and delivering solutions.

Key Responsibilities:
  • Provide expert technical advice and support to customers via various communication channels
  • Conduct thorough error analyses and offer technical solutions using a range of tools and technologies
  • Assist customers in selecting the right products and services to meet their needs
  • Configure and troubleshoot computer systems and networks
Requirements:
  • Excellent communication and interpersonal skills
  • A solution-oriented approach and a customer-centric mindset
  • Strong sales and negotiation skills
  • High motivation, willingness to learn, and resilience in a fast-paced environment
  • Ability to work independently and as part of a team
  • Fluency in German and excellent written and verbal communication skills
  • Proficient in using computers and a range of software applications
Benefits:
  • Opportunity to work in a dynamic and supportive team environment
  • Employee health management program and company pension scheme
  • Discount offers and full paid training
  • Competitive salary with attractive bonus structure and opportunities for internal career development
  • Regular company events and a strong focus on employee welfare and career growth

This is an exciting opportunity to join a leading company in North Germany that specializes in recruitment and staffing solutions. If you are a motivated and customer-focused individual with a passion for delivering exceptional technical support, please submit your application documents in PDF format for consideration.