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Customer Support Specialist for 1&1

vor 3 Monaten


Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit
Exciting Career Opportunity

We are pleased to present a rewarding position within a vibrant and family-oriented environment. Become part of a thriving organization that prioritizes professionalism and collaborative efforts.

Position Overview:
  • Attractive monthly compensation between 2,100 and 4,800 Euros (includes base salary and performance incentives)
  • Address customer inquiries and offer tailored optimization recommendations
  • Engage in around 4 conversations per hour, achieving a success rate exceeding 50%
  • Comprehensive training program lasting 4 weeks, with the initial 2 weeks conducted full-time, followed by flexible part-time options
  • Conveniently located workplace
What We Provide:
  • Competitive remuneration with opportunities for advancement
  • Ongoing training and professional development initiatives
  • Robust support network and potential for career progression
  • Chance to evolve into a leadership role within the organization
  • Stable employment with a respected company
Your Key Responsibilities:
  • Deliver personalized customer assistance and support
  • Assess customer needs and propose effective solutions
  • Promote and sell 1&1 mobile offerings
  • Establish enduring customer relationships through exceptional service
  • Engage in internal training sessions
Ideal Candidate Profile:
  • Experience in sales or a strong willingness to learn
  • Professional demeanor and a desire for personal growth
  • Excellent communication abilities and a collaborative spirit
Additional Perks:
  • Company-sponsored events, incentives, and employee discounts
  • Referral bonuses for introducing new team members
  • Initiatives focused on employee well-being
  • Supportive and positive team culture

If you meet our criteria and are interested in this opportunity, we look forward to receiving your application.