Fleet Management Customer Support Specialist

vor 2 Monaten


Duisburg, Nordrhein-Westfalen, Deutschland SYNCREON Vollzeit

Are you passionate about delivering exceptional customer service in the realm of fleet management? We are seeking a dedicated Customer Service professional to enhance our fleet management operations.

Role Overview

Key Responsibilities

  • Plan, oversee, and enhance vehicle acquisition and distribution processes.
  • Manage vehicle orders based on defined criteria and coordinate scheduling for both deliveries and returns.
  • Handle registration documentation and oversee leasing agreements, ensuring effective monitoring of vehicle returns.
  • Ensure the validity of fuel cards is maintained.
  • Generate monthly reports for clients, detailing vehicle usage and leasing contract mileage.
  • Act as the liaison between clients and internal contacts.
  • Keep management and clients informed about ongoing status updates.
  • Address traffic violations and ensure they are processed through the appropriate channels.
  • Request and verify reference quotes as per client specifications.
  • Approve cost estimates in line with agreed parameters.

Qualifications

  • Minimum of 2 years of professional experience in customer service.
  • Familiarity with fleet management, leasing, or vehicle rental is advantageous.
  • Completed commercial training or apprenticeship.
  • Proficiency in both German and English; additional languages are beneficial.
  • Strong communication skills coupled with a proactive approach.
  • A collaborative spirit with a knack for problem-solving.

Compensation and Benefits

SYNCREON offers a dynamic and challenging work environment within a growing international organization. We prioritize hiring and nurturing the right talent, fostering personal growth and development in a supportive atmosphere. Our compensation package is competitive within the market.

About SYNCREON

SYNCREON is dedicated to enhancing global trade, providing opportunities that improve the quality of life for individuals worldwide. With a diverse workforce, we aim to streamline trade processes, ensuring efficiency from production to delivery. Our integration of advanced technology with physical infrastructure positions us to redefine supply chain solutions, driving progress in the industry.

We are committed to the principles of Equal Employment Opportunity (EEO), believing that a diverse workforce is key to our success. We make recruitment decisions based on experience and skills, ensuring that all employees can be their authentic selves.

By submitting your application, you authorize SYNCREON to store and process your information for the purpose of evaluating your qualifications for this and other job opportunities.



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