Field Service Engineer
vor 3 Wochen
We are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing new imaging systems, performing warranty-related service at customer sites, and improving internal and external service reporting.
Key Responsibilities- Installation and Maintenance: Install new imaging systems and perform routine maintenance tasks to ensure optimal performance.
- Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and improving customer satisfaction.
- Reporting and Analysis: Analyze service data to identify trends and areas for improvement, and develop reports to communicate findings to stakeholders.
- Preventive Maintenance: Develop and implement preventive maintenance programs to minimize downtime and improve overall system performance.
- Service Contract Promotion: Promote service contracts to customers to ensure ongoing support and maintenance.
- Documentation: Maintain accurate and detailed records of service activities, including installation, maintenance, and repair.
- Experience: Minimum 5 years of hands-on experience aligning, maintaining, and servicing optical equipment, including lasers and microscopes.
- Industry Knowledge: Prior experience in the life science/photonics industry, with a strong understanding of customer and market drivers.
- Education: Degree in Engineering, Photonics-related Technology, EE, Biomedical Science, Physics, or equivalent.
- Communication Skills: Strong communication and facilitation skills, with the ability to work effectively with customers, colleagues, and stakeholders.
- Problem-Solving Skills: Strong problem-solving and analysis skills, with the ability to identify and resolve complex technical issues.
- Travel: Must be willing to travel 75% of the time, with occasional overnight stays.
- Varied and Challenging Work: Opportunity to work on a variety of projects and tasks, with a focus on continuous learning and professional growth.
- Autonomy and Independence: Freedom to implement own ideas and work independently, with minimal supervision.
- Continuous Training: Access to ongoing training and development opportunities, to stay up-to-date with the latest technologies and industry trends.
- Flexible Working Hours: Flexible working hours, with the ability to work from home or adjust schedules as needed.
- Employee Benefits: Comprehensive benefits package, including health insurance, retirement plan, and employee assistance program.
- Wellness Initiatives: Access to a range of wellness initiatives, including fitness classes, health workshops, and employee recognition programs.
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Field Service Engineer
vor 3 Wochen
Bergkirchen, Deutschland Thorlabs VollzeitJob Title: Field Service EngineerCompany: ThorlabsJob Summary:We are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing and maintaining our optical equipment, including lasers and microscopes, at customer sites.Key Responsibilities:Installation and Maintenance:...
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Field Service Engineer
vor 3 Wochen
Bergkirchen, Deutschland Thorlabs VollzeitJob Title: Field Service EngineerCompany: ThorlabsJob Summary:We are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing and maintaining our optical equipment, including lasers and microscopes, at customer sites.Key Responsibilities:Installation and Maintenance:...
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Field Service Engineer
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Bergkirchen, Deutschland Thorlabs VollzeitJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing new imaging systems, performing warranty-related service at customer sites, and improving internal and external service reporting.Key ResponsibilitiesInstall and maintain optical equipment,...
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Field Service Engineer
vor 2 Wochen
Bergkirchen, Deutschland Thorlabs VollzeitJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing new imaging systems, performing warranty-related service at customer sites, and improving internal and external service reporting.Key ResponsibilitiesInstall and maintain optical equipment,...
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Bergkirchen, Deutschland Thorlabs VollzeitJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing new imaging systems, performing warranty-related service at customer sites, and improving internal and external service reporting.Key ResponsibilitiesInstall and maintain optical equipment,...
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Bergkirchen, Deutschland Thorlabs VollzeitJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing new imaging systems, performing warranty-related service at customer sites, and improving internal and external service reporting.Key ResponsibilitiesInstall and maintain optical equipment,...
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vor 24 Stunden
Bergkirchen, Deutschland Thorlabs VollzeitJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing new imaging systems, performing warranty-related service at customer sites, and improving internal and external service reporting.Key ResponsibilitiesInstall new imaging systems and ensure they...
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Bergkirchen, Deutschland Thorlabs VollzeitJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing new imaging systems, performing warranty-related service at customer sites, and improving internal and external service reporting.Key ResponsibilitiesInstall and maintain optical equipment,...
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Bergkirchen, Deutschland Thorlabs VollzeitJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing new imaging systems, performing warranty-related service at customer sites, and improving internal and external service reporting.Key ResponsibilitiesInstall and maintain optical equipment,...
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Bergkirchen, Deutschland Thorlabs VollzeitJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing new imaging systems, performing warranty-related service at customer sites, and improving internal and external service reporting.Key ResponsibilitiesInstall new imaging systems and ensure they...
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Bergkirchen, Deutschland Thorlabs VollzeitJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Thorlabs. As a Field Service Engineer, you will be responsible for installing new imaging systems, performing warranty-related service at customer sites, and improving internal and external service reporting.Key ResponsibilitiesInstall and commission new imaging systems,...
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