Aktuelle Jobs im Zusammenhang mit Support Team Lead - Berlin, Berlin - Wolt
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Support Team Lead
vor 2 Wochen
Berlin, Berlin, Deutschland Wolt VollzeitAre you a seasoned Support professional looking to take on a leadership role? We're seeking a Support Team Lead to join our team in Germany.As a Support Team Lead, you will be responsible for leading our Support team during shifts, ensuring efficient operation and a great customer experience. You will also be responsible for solving issues the team needs...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.As a key member of our support team, you will be responsible for managing and resolving...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.As a key member of our support team, you will be responsible for managing and resolving...
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Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland Wolt VollzeitAre you a seasoned customer service professional looking to take on a leadership role? Do you have a passion for delivering exceptional service and inspiring your team to do the same? We're seeking a Support Shift Lead to join our team at Wolt, where you'll play a key role in leading our support team and driving customer satisfaction.Key...
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Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland Wolt VollzeitAre you a seasoned customer service professional looking to take on a leadership role? Do you have a passion for delivering exceptional service and inspiring your team to do the same? We're seeking a Support Shift Lead to join our team at Wolt, where you'll play a key role in leading our support team and driving customer satisfaction.Key...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportKNIME is a rapidly growing international Enterprise Software company, and we're seeking a skilled Team Lead, Enterprise Support to join our team in Berlin or Konstanz.About the RoleWe're looking for a seasoned professional with a passion for customer support and a proven track record of driving team success. As a Team...
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Enterprise Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland KNIME AG VollzeitJob Title: Team Lead, Enterprise SupportKNIME is a rapidly growing international Enterprise Software company, and we're seeking a skilled Team Lead, Enterprise Support to join our team in Berlin or Konstanz.About the RoleWe're looking for a seasoned professional with a passion for customer support and a proven track record of driving team success. As a Team...
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Cloud Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland IONOS SE VollzeitJob DescriptionAs a Cloud Support Team Lead at IONOS, you will be part of a dynamic team that provides technical support to our international business customers. Your primary responsibility will be to ensure the quality of our technical support services, which includes incident management, service requests, and customer support. You will work closely with...
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Cloud Support Team Lead
vor 1 Monat
Berlin, Berlin, Deutschland IONOS SE VollzeitJobbeschreibungWir suchen einen erfahrenen Cloud Support Team Lead, der unsere Kunden bei der Lösung von technischen Problemen unterstützt und unsere technische Infrastruktur weiterentwickelt. Als Teil unseres Teams werden Sie gemeinsam mit anderen Kollegen an der Entwicklung unseres technischen Supports und seiner Fähigkeiten...
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Cloud Support Team Lead
vor 1 Monat
Berlin, Berlin, Deutschland IONOS SE VollzeitJobbeschreibungWir suchen einen erfahrenen Cloud Support Team Lead, der unsere Kunden bei der Lösung von technischen Problemen unterstützt und unsere technische Infrastruktur weiterentwickelt. Als Teil unseres Teams werden Sie gemeinsam mit anderen Kollegen an der Entwicklung unseres technischen Supports und seiner Fähigkeiten...
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Cloud Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland IONOS SE VollzeitJob DescriptionWir suchen einen erfahrenen Cloud Support Team Lead, der unsere Kunden mit erstklassiger technischer Unterstützung versorgen kann. Als Teil unseres technischen Supports arbeiten Sie eng mit unseren Systemadministratoren zusammen, um unsere internationalen Geschäftskunden rund um die Uhr zu unterstützen.VerantwortlichkeitenEntwickeln und...
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Cloud Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland IONOS SE VollzeitJob DescriptionWir suchen einen erfahrenen Cloud Support Team Lead, der unsere Kunden mit erstklassiger technischer Unterstützung versorgen kann. Als Teil unseres technischen Supports arbeiten Sie eng mit unseren Systemadministratoren zusammen, um unsere internationalen Geschäftskunden rund um die Uhr zu unterstützen.VerantwortlichkeitenEntwickeln und...
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Cloud Support Team Lead
vor 2 Monaten
Berlin, Berlin, Deutschland IONOS SE VollzeitAufgabenbereichUnser technischer Support, bestehend aus Systemadministratoren, bietet unseren internationalen Geschäftskunden rund um die Uhr technische Unterstützung in allen technischen Belangen der von IONOS Cloud angebotenen Produkte, Services und Features. Dies beinhaltet die Bearbeitung und Lösung von Incidents, Service- und Informationsanfragen,...
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Cloud Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland IONOS SE VollzeitJob DescriptionWir suchen einen erfahrenen Cloud Support Team Lead, der unsere Kunden mit erstklassiger technischer Unterstützung versorgen kann. Als Teil unseres technischen Supports arbeiten Sie eng mit unseren Systemadministratoren zusammen, um unsere internationalen Geschäftskunden rund um die Uhr zu unterstützen.VerantwortlichkeitenEntwickeln und...
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Cloud Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland IONOS SE VollzeitJob DescriptionWir suchen einen erfahrenen Cloud Support Team Lead, der unsere Kunden mit erstklassiger technischer Unterstützung versorgen kann. Als Teil unseres technischen Supports arbeiten Sie eng mit unseren Systemadministratoren zusammen, um unsere internationalen Geschäftskunden rund um die Uhr zu unterstützen.VerantwortlichkeitenEntwickeln und...
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Cloud Support Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland IONOS SE VollzeitJob DescriptionWir suchen einen erfahrenen Cloud Support Team Lead, der unsere Kunden mit erstklassiger technischer Unterstützung bedienen kann. Als Teil unseres Teams werden Sie die Entwicklung unseres technischen Supports und seiner Fähigkeiten vorantreiben und sicherstellen, dass unsere Kunden mit einem zuverlässigen und verantwortungsvollen Partner...
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Support Operations Lead
vor 3 Wochen
Berlin, Berlin, Deutschland Wolt VollzeitAre you an experienced Support professional looking to take on a leadership role? We're seeking a Support Shift Lead to join our team in Germany.As a Support Shift Lead, you will be responsible for leading our Support team during shifts, ensuring efficient operation and a good customer experience. You will also be responsible for solving issues the team...
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Sales Team Lead
vor 1 Monat
Berlin, Berlin, Deutschland Premium Exhibitions GmbH VollzeitLead a High-Performing Sales TeamWe are seeking an experienced Sales Team Lead to join our team at Premium Exhibitions GmbH. As a key member of our sales team, you will be responsible for leading a team of sales managers and fostering their development to achieve shared sales goals.Key ResponsibilitiesDevelop and implement sales strategies and initiatives to...
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Sales Team Lead
vor 1 Monat
Berlin, Berlin, Deutschland Premium Exhibitions GmbH VollzeitLead a High-Performing Sales TeamWe are seeking an experienced Sales Team Lead to join our team at Premium Exhibitions GmbH. As a key member of our sales team, you will be responsible for leading a team of sales managers and fostering their development to achieve shared sales goals.Key ResponsibilitiesDevelop and implement sales strategies and initiatives to...
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Sales Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland Premium Exhibitions GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Sales Team Lead to join our team at Premium Exhibitions GmbH. As a Sales Team Lead, you will be responsible for leading and motivating a team of sales managers, fostering their development and ensuring a high level of performance motivation to achieve shared sales goals.Key...
Support Team Lead
vor 2 Monaten
Are you a seasoned customer service professional looking to take on a leadership role? Do you have a passion for delivering exceptional service and inspiring your team to do the same?
We're seeking a highly motivated and experienced Support Shift Lead to join our team at Wolt. As a Support Shift Lead, you will be responsible for leading our Support team during shifts, ensuring efficient operation and a great customer experience.
Key Responsibilities:
- Supervise and motivate our Support team to deliver exceptional service
- Solve complex customer issues and escalate to senior teams when necessary
- Update Support Associates with the latest news and organize breaks to maintain a positive work environment
- Collect performance feedback and provide detailed reports to Team Leads
- Manage workload, efficiency, and office duties while ensuring everyone's well-being
- Collaborate with other teams to resolve Support-related issues and manage escalation
- Take on operational tasks to support the business
- Act in the best interest of Wolt at all times
Requirements:
- Experience in contact center operations, ideally in a supervisory role and in e-commerce
- Flexibility to work various shifts, including weekends and holidays
- Fluent in German and English
- Ability to work 32-40 hours per week
- Proven track record in previous support roles, with strong KPIs and feedback from colleagues
- High skill level in PS or CS proficiency, beneficial but not required
- Ability to understand Support operations on a broad level and how all aspects are connected
- Strong prioritization, multi-tasking, and problem-solving skills
- Ambitious and motivated colleague who can create an energetic and happy environment during shifts
- Proactive team player and true doer
- Ability to praise, motivate, support, and coach associates on shift while maintaining great KPIs
About Wolt:
We're a fast-growing food delivery company that's passionate about making food delivery faster, more reliable, and more enjoyable for our customers. We're looking for talented individuals who share our passion for delivering exceptional service and inspiring their teams to do the same.
