Aktuelle Jobs im Zusammenhang mit Back Office Customer Service Advisor - Munich, Bayern - Westwing Group SE


  • Munich, Bayern, Deutschland Westwing Home & Living Vollzeit

    Customer Service AdvisorAs a Customer Service Advisor at Westwing Home & Living, you will play a crucial role in ensuring the success of our customer service operations. Your primary responsibility will be to provide administration support to our customer service team, ensuring that day-to-day business runs smoothly.Key Responsibilities:Maintain effective...


  • Munich, Bayern, Deutschland Westwing Home & Living Vollzeit

    Customer Service AdvisorAs a Customer Service Advisor at Westwing Home & Living, you will play a crucial role in ensuring the success of our customer service operations. Your primary responsibility will be to provide administration support to our customer service team, ensuring that day-to-day business runs smoothly.Key Responsibilities:Maintain effective...


  • Munich, Bayern, Deutschland Westwing Home & Living Vollzeit

    Customer Service Advisor - FranceAs a key member of our customer service team, you will play a vital role in ensuring the success of our operations. Your primary responsibility will be to provide administrative support, ensuring the smooth day-to-day functioning of our customer service department.Key Responsibilities:Maintain effective communication with...


  • Munich, Bayern, Deutschland Westwing Home & Living Vollzeit

    Customer Service Advisor - FranceAs a key member of our customer service team, you will play a vital role in ensuring the success of our operations. Your primary responsibility will be to provide administrative support, ensuring the smooth day-to-day functioning of our customer service department.Key Responsibilities:Maintain effective communication with...


  • Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team in Munich. As a key member of our customer service operations, you will play a crucial role in ensuring the success of our customer service team.Key ResponsibilitiesMaintain effective communication with suppliers, shipping service providers, and...


  • Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team in Munich. As a key member of our customer service operations, you will play a crucial role in ensuring the success of our customer service team.Key ResponsibilitiesMaintain effective communication with suppliers, shipping service providers, and...


  • Munich, Bayern, Deutschland Westwing Home & Living Vollzeit

    Unlock Your PotentialAs a Customer Service Advisor at Westwing Home & Living, you will play a vital role in ensuring the success of our customer service operations. Your primary responsibility will be to provide administrative support, ensuring the day-to-day business of customer service runs smoothly.Your Key ResponsibilitiesMaintain effective communication...


  • Munich, Bayern, Deutschland Westwing Home & Living Vollzeit

    Unlock Your PotentialAs a Customer Service Advisor at Westwing Home & Living, you will play a vital role in ensuring the success of our customer service operations. Your primary responsibility will be to provide administrative support, ensuring the day-to-day business of customer service runs smoothly.Your Key ResponsibilitiesMaintain effective communication...

  • Customer Care Advisor

    vor 4 Wochen


    Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Customer Care Advisor to join our team in Munich. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service to our Danish and Swedish customers.Key ResponsibilitiesBe the primary point of contact for our Danish and Swedish customers, handling...

  • Customer Care Advisor

    vor 4 Wochen


    Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Customer Care Advisor to join our team in Munich. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service to our Danish and Swedish customers.Key ResponsibilitiesBe the primary point of contact for our Danish and Swedish customers, handling...

  • Customer Care Advisor

    vor 3 Wochen


    Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Customer Care Advisor to join our team in Munich. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service to our Danish and Swedish customers.Key ResponsibilitiesBe the primary point of contact for our Danish and Swedish customers, handling...

  • Customer Care Advisor

    vor 3 Wochen


    Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Customer Care Advisor to join our team in Munich. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service to our Danish and Swedish customers.Key ResponsibilitiesBe the primary point of contact for our Danish and Swedish customers, handling...

  • Customer Care Advisor

    vor 3 Wochen


    Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Customer Care Advisor to join our team in Munich. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service to our Danish and Swedish customers.Key ResponsibilitiesBe the primary point of contact for our Danish and Swedish customers, handling...

  • Customer Care Advisor

    vor 3 Wochen


    Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Customer Care Advisor to join our team in Munich. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service to our Danish and Swedish customers.Key ResponsibilitiesBe the primary point of contact for our Danish and Swedish customers, handling...

  • Customer Care Advisor

    vor 1 Woche


    Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled Customer Care Advisor to join our team in Munich. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service to our Danish and Swedish customers.Key ResponsibilitiesBe the primary point of contact for our Danish and Swedish customers, handling inquiries and...

  • Customer Care Advisor

    vor 2 Wochen


    Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled Customer Care Advisor to join our team in Munich. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service to our Danish and Swedish customers.Key ResponsibilitiesBe the primary point of contact for our Danish and Swedish customers, handling inquiries and...

  • Customer Care Advisor

    vor 2 Wochen


    Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled Customer Care Advisor to join our team in Munich. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service to our Danish and Swedish customers.Key ResponsibilitiesBe the primary point of contact for our Danish and Swedish customers, handling inquiries and...

  • Back Office Agent

    vor 3 Wochen


    Munich, Bayern, Deutschland Le Méridien München Vollzeit

    Deine Rolle:Als Back Office Agent bist du der Multitalent im Le Méridien München. Du bist für die Organisation und den Service im Hintergrund verantwortlich. Du bist der Gastfreundliche Service-Experte, der sicherstellt, dass unsere Gäste zufrieden sind.Deine Aufgaben:Die Organisation von Gästereklamationen und -anliegenDas Handling von Gästebuchungen...

  • Back Office Agent

    vor 3 Wochen


    Munich, Bayern, Deutschland Le Méridien München Vollzeit

    Deine Rolle:Als Back Office Agent bist du der Multitalent im Le Méridien München. Du bist für die Organisation und den Service im Hintergrund verantwortlich. Du bist der Gastfreundliche Service-Experte, der sicherstellt, dass unsere Gäste zufrieden sind.Deine Aufgaben:Die Organisation von Gästereklamationen und -anliegenDas Handling von Gästebuchungen...


  • Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our CustomerCare team as a Front Office Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving.Key ResponsibilitiesProvide exceptional customer service via phone,...

Back Office Customer Service Advisor

vor 3 Monaten


Munich, Bayern, Deutschland Westwing Group SE Vollzeit
ROLE OVERVIEW

As a Back Office Customer Service Advisor, you will play a vital role in the efficiency of our customer service operations. Your administrative expertise will ensure that the daily functions of customer service are executed seamlessly, significantly enhancing customer satisfaction at Westwing Group SE.

KEY RESPONSIBILITIES
  • Facilitate effective communication with suppliers, logistics partners, and manufacturers.
  • Act as the primary contact for processing customer complaints.
  • Serve as the liaison for inquiries related to payment processing, order management, and returns, providing essential support to our service agents.
  • Collaborate with the finance department to optimize order handling.
  • Contribute to the ongoing improvement of internal processes.
  • Provide technical direction and support to the team, ensuring adherence to high standards of quality and performance.
QUALIFICATIONS
  • Experience in customer service, particularly in a back-office capacity.
  • Fluency in French and German, with strong English language skills.
  • Proactive, responsible, and customer-focused approach with robust analytical abilities.
  • Friendly, communicative, and driven personality.
  • Passion for collaborating with manufacturers and suppliers to resolve issues in a customer-centric manner.
WHY WORK WITH US

At Westwing, we offer a range of benefits that enhance your work experience, including:

  • An inspiring and collaborative work environment that encourages personal and professional growth.
  • A unique culture founded on trust and open communication, supported by regular feedback mechanisms.
  • Flexible working arrangements, with a blend of remote and in-office work.
  • Generous vacation policy and additional time-off options.
  • A modern, pet-friendly office equipped with various amenities.
  • Exclusive discounts on our product offerings and regular team-building events.
  • Comprehensive health and wellness programs.
  • Support for sustainable commuting options.
  • Access to on-site childcare facilities.
  • Opportunities for community engagement through social impact initiatives.
ABOUT WESTWING

Westwing is a leading player in the European eCommerce market for beautiful living, operating across multiple countries. Our mission is to inspire customers to create homes that reflect their unique style and enhance their quality of life. We pride ourselves on our diverse and inclusive culture, which values each individual's uniqueness and promotes equal opportunities.

DEPARTMENT

Operations & Logistics