Senior Customer Engagement Specialist

vor 4 Wochen


Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

Senior Customer Engagement Specialist

We are seeking a dedicated Senior Customer Engagement Specialist to join our team. In this role, you will oversee the Customer Data Platform (CDP) as part of our Marketing technology initiatives.

Your Responsibilities

  • Define and articulate the product vision and strategic roadmap
  • Serve as the primary liaison for both internal and external stakeholders
  • Convert business needs into user stories and prioritize development efforts based on value
  • Collaborate with business units for global product feature implementations
  • Contribute to the omnichannel product strategy in partnership with the Lead and Group Product Owner
  • Ensure compliance with data protection regulations in collaboration with Data Privacy teams

Your Qualifications

  • Demonstrated experience as a Product Owner in E-Commerce or Marketing
  • Educational background in economics, business informatics, or computer science
  • Strong affinity for data and technical expertise in Cloud Computing, APIs, and data pipelines
  • Entrepreneurial mindset to identify challenges and implement effective solutions
  • Exceptional communication skills with the ability to engage stakeholders at various levels
  • Fluency in English; proficiency in German and other languages is advantageous

About Us

Additional Benefits

Job Details

Company: MediaMarktSaturn Retail Group

Department: HQ - Marketing & Communication

Experience Level: Professional

Employment Type: Full Time

Working Hours: 37.5

Person Type: Job Requisition HQ Employee



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