Senior Customer Engagement Specialist
vor 4 Wochen
Senior Customer Engagement Specialist
We are seeking a dedicated Senior Customer Engagement Specialist to join our team. In this role, you will oversee the Customer Data Platform (CDP) as part of our Marketing technology initiatives.
Your Responsibilities
- Define and articulate the product vision and strategic roadmap
- Serve as the primary liaison for both internal and external stakeholders
- Convert business needs into user stories and prioritize development efforts based on value
- Collaborate with business units for global product feature implementations
- Contribute to the omnichannel product strategy in partnership with the Lead and Group Product Owner
- Ensure compliance with data protection regulations in collaboration with Data Privacy teams
Your Qualifications
- Demonstrated experience as a Product Owner in E-Commerce or Marketing
- Educational background in economics, business informatics, or computer science
- Strong affinity for data and technical expertise in Cloud Computing, APIs, and data pipelines
- Entrepreneurial mindset to identify challenges and implement effective solutions
- Exceptional communication skills with the ability to engage stakeholders at various levels
- Fluency in English; proficiency in German and other languages is advantageous
About Us
Additional Benefits
Job Details
Company: MediaMarktSaturn Retail Group
Department: HQ - Marketing & Communication
Experience Level: Professional
Employment Type: Full Time
Working Hours: 37.5
Person Type: Job Requisition HQ Employee
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