Aktuelle Jobs im Zusammenhang mit Senior Manager of Customer Care Operations - Ingolstadt, Bayern - MediaMarktSaturn Retail Group


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Title: Senior Village Operations ManagerJob Summary:The Senior Village Operations Manager is responsible for ensuring the smooth operation of the village, including facilities management, asset maintenance, and data management. This role requires a strong leader who can manage a team and ensure compliance with health and safety standards.Key...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Title: Senior Village Operations ManagerJob Summary:The Senior Village Operations Manager is responsible for ensuring the smooth operation of the village, including facilities management, asset maintenance, and data management. This role requires a strong leader who can manage a team and ensure compliance with health and safety standards.Key...

  • Senior Care Manager

    vor 2 Wochen


    Ingolstadt, Bayern, Deutschland Behindertenhilfe in Stadt und Kreis Offenbach e.V. Vollzeit

    Job Opportunity: Einrichtungsleitung (m/w/d) für das Wilhelm-Thomin-Haus in RödermarkWe are seeking a highly skilled and experienced Einrichtungsleitung (m/w/d) to lead our team at the Wilhelm-Thomin-Haus in Rödermark. As a key member of our organization, you will be responsible for overseeing the daily operations of our care home, ensuring the highest...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Title: Senior Village Operations ManagerBased at Bicester Village, we are seeking a highly skilled and experienced Senior Village Operations Manager to join our team.Job Summary:The Senior Village Operations Manager will be responsible for ensuring the smooth operation of our village, including facilities management, asset maintenance, and data...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Title: Senior Village Operations ManagerBased at Bicester Village, we are seeking a highly skilled and experienced Senior Village Operations Manager to join our team.Job Summary:The Senior Village Operations Manager will be responsible for ensuring the smooth operation of our village, including facilities management, asset maintenance, and data...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Title: Senior Village Operations ManagerJob Summary:The Senior Village Operations Manager is responsible for ensuring the smooth operation of the village, including facilities management, asset maintenance, and data management. This role requires a strong leader who can manage a team and ensure compliance with health and safety standards.Key...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Title: Senior Village Operations ManagerJob Summary:The Senior Village Operations Manager is responsible for ensuring the smooth operation of the village, including the management of facilities, security, and housekeeping. This role requires strong leadership and communication skills, as well as the ability to work effectively with various...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Title: Senior Village Operations ManagerJob Summary:The Senior Village Operations Manager is responsible for ensuring the smooth operation of the village, including the management of facilities, security, and housekeeping. This role requires strong leadership and communication skills, as well as the ability to work effectively with various...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Title: Senior Village Operations ManagerBased at Bicester Village, we are seeking a highly skilled and experienced Senior Village Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our village, including facilities management, asset maintenance, and...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Title: Senior Village Operations ManagerBased at Bicester Village, we are seeking a highly skilled and experienced Senior Village Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our village, including facilities management, asset maintenance, and...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Title: Senior Village Operations ManagerJob Summary:We are seeking a highly skilled and experienced Senior Village Operations Manager to join our team at Bicester Village. The successful candidate will be responsible for ensuring the smooth operation of our village, including facilities management, asset maintenance, and data management.Key...


  • Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a highly skilled Senior Specialist Customer Service to join our team at MediaMarktSaturn Retail Group. As a key member of our customer service team, you will be responsible for handling complex customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesManage and process incoming customer...


  • Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a highly skilled Senior Specialist Customer Service to join our team at MediaMarktSaturn Retail Group. As a key member of our customer service team, you will be responsible for handling complex customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesManage and process incoming customer...

  • Store Operations Manager

    vor 2 Monaten


    Ingolstadt, Bayern, Deutschland BÄCKEREI SIPL Vollzeit

    About UsBäckerei Sipl is a family-owned bakery with a rich history of over 100 years. We are committed to traditional craftsmanship and quality in every aspect of our business.Our TeamWe are a dynamic and growing company with a team of over 600 employees in various roles, including baking, sales, and administration. We offer a supportive and inclusive work...

  • Store Operations Manager

    vor 2 Monaten


    Ingolstadt, Bayern, Deutschland BÄCKEREI SIPL Vollzeit

    About UsBäckerei Sipl is a family-owned bakery with a rich history of over 100 years. We are committed to traditional craftsmanship and quality in every aspect of our business.Our TeamWe are a dynamic and growing company with a team of over 600 employees in various roles, including baking, sales, and administration. We offer a supportive and inclusive work...


  • Ingolstadt, Bayern, Deutschland audi ag Vollzeit

    Job OverviewThe internship focuses on assisting in the enhancement of collaborative frameworks aimed at elevating the visibility of Customer Care and Roadside Assistance offerings.ResponsibilitiesContribute to the formulation of cooperative models to boost the recognition of Customer Care & Roadside Assistance services.Compile and deliver findings to...


  • Ingolstadt, Bayern, Deutschland audi ag Vollzeit

    Job OverviewThe internship focuses on assisting in the enhancement of collaborative frameworks aimed at elevating the visibility of Customer Care and Roadside Assistance offerings.ResponsibilitiesContribute to the formulation of cooperative models to boost the recognition of Customer Care & Roadside Assistance services.Compile and deliver findings to...

  • Store Operations Manager

    vor 2 Monaten


    Ingolstadt, Bayern, Deutschland ONLY Stores Vollzeit

    Key ResponsibilitiesAs a Store Operations Manager at ONLY Stores, you will be responsible for managing daily store operations, creating a memorable shopping experience for customers, and supporting the Shop Manager in coordinating business activities.Key Performance IndicatorsMonitor and maintain store inventory levelsEnsure efficient store operations and...

  • Store Operations Manager

    vor 2 Monaten


    Ingolstadt, Bayern, Deutschland ONLY Stores Vollzeit

    Key ResponsibilitiesAs a Store Operations Manager at ONLY Stores, you will be responsible for managing daily store operations, creating a memorable shopping experience for customers, and supporting the Shop Manager in coordinating business activities.Key Performance IndicatorsMonitor and maintain store inventory levelsEnsure efficient store operations and...


  • Ingolstadt, Bayern, Deutschland 0002 Parfümerie Douglas Deutschland GmbH Vollzeit

    Job DescriptionAs a Store Operations Manager at 0002 Parfümerie Douglas Deutschland GmbH, you will be responsible for the success of our store by ensuring high customer satisfaction and an inspiring shopping experience. You will be a role model in excellent customer service, routine implementation of our service rituals, and active customer approach. You...

Senior Manager of Customer Care Operations

vor 2 Monaten


Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

Position: Senior Manager of Customer Care Operations

Company: MediaMarktSaturn Retail Group

In the role of Senior Manager of Customer Care Operations, you will lead the strategic development and execution of customer care initiatives across multiple European markets. Your primary responsibilities will include forecasting, budget management, and overseeing workforce planning for outsourced customer care services. Collaboration with both internal teams and external partners will be key to enhancing customer-focused processes and elevating overall customer satisfaction. This position requires strong analytical capabilities and leadership qualities, along with a commitment to fostering sustainable, customer-centric practices.

Requirements:

  • University degree in business administration or a related discipline
  • Extensive experience in customer service management
  • Proficiency in English; knowledge of additional languages relevant to MMS countries is advantageous
  • Excellent analytical and communication skills
  • Experience with service management processes and automation

About the Company:

MediaMarktSaturn Retail Group is a leading global retail organization committed to delivering outstanding customer experiences. Join our team and contribute to a vibrant environment focused on customer care and operational excellence.

Location: Not specified

Department: Not specified

Employment Type: Full Time

Working Hours: 37.5 hours per week