Experienced Customer Service Representative
vor 2 Wochen
We are seeking a highly motivated and experienced Customer Service Representative to join our team at DG timework GmbH. As an Experienced Call Agent, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities- Customer Care: Handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.
- Telephone Sales: Proactively engage with customers to present products and services, offer advice, and close sales.
- Complaint Management: Address customer complaints in a fair and efficient manner.
- Appointment Scheduling: Coordinate appointments with customers and internal teams.
- Data Maintenance: Accurately maintain customer data and documentation.
- Demonstrate a passion for customer interactions and a strong desire to provide excellent service.
- Show interest in the fashion and craftsmanship industry.
- Possess strong communication and interpersonal skills.
- Fluency in German is required.
- Be a team player with a service-oriented mindset and a strong work ethic.
- Newcomers are welcome to join our team and develop their skills.
- A comprehensive benefits package, including meal allowance and holiday bonuses.
- A secure job with a permanent contract.
- Ongoing training and coaching to support your growth and development.
- The possibility to work from home after completing your training.
- A supportive team environment that fosters collaboration and success.
- A job ticket and monthly shopping voucher as a token of appreciation.
At DG timework GmbH, we pride ourselves on being a dynamic and passionate team with over 16 years of experience in temporary work. We have built a reputation for reliability and quality, and we are committed to delivering exceptional results.
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