Client Services Director
vor 3 Wochen
Job Title: Client Services Manager
About the Role:
The Client Services Manager is a key member of our Cielo Talent team, responsible for leading a team of recruiters to deliver exceptional service to clients across multiple accounts. This role requires a strong understanding of the client's organization, including their structure and key stakeholders.
Key Responsibilities:
- Lead a high-performing team to provide high-quality services that exceed client expectations
- Develop and implement comprehensive hiring strategies, including passive candidate outreach and recruitment marketing plans
- Partner with internal Cielo teams and client leaders to ensure successful client onboarding and implementation
- Manage programs, events, and campaigns to build candidate pipelines and drive recruiting strategy
- Drive team performance and growth through coaching, feedback, and performance management
- Collaborate with the Cielo Client Services Management team to share best practices and drive organizational initiatives
Requirements:
- Strong stakeholder management background and experience as a CSM or relevant leadership experience
- Exposure to various recruitment technologies, including ATS and social media tools
- Strong proficiency in Microsoft Office Suite and excellent communication skills
About Cielo Talent:
Cielo Talent is a leading global recruitment process outsourcing (RPO) provider, dedicated to delivering exceptional talent acquisition solutions to clients across multiple industries. We are passionate about building strong relationships with our clients and candidates, and we are committed to driving business growth through innovative recruitment strategies.
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