Technical Account Manager

vor 3 Wochen

Berlin, Berlin, Deutschland Adjust Vollzeit
Join Our Team as a Technical Account Manager

At Adjust, we're a forward-thinking leader in the ad-tech industry, and we're looking for a talented Technical Account Manager to join our EMEA region team based in Berlin. As a key member of our Client Services team, you'll be responsible for delivering exceptional customer experiences, retaining clients, and ensuring they're satisfied with our product.

Key Responsibilities:
  • Technical contact for clients within Adjust
  • Support clients in using the Adjust product and resolve technical challenges
  • Provide regular check-in calls with clients and enable their decision-making
  • Collaborate across functions, including Engineering, Customer Success, and Product
  • Troubleshoot and investigate issues using internal and external tooling
  • Evaluate complex technical issues and provide ideas for optimization and improvement
Requirements:
  • Knowledge of client expectations management
  • Willingness to travel (when relevant)
  • Problem-solving skills and enthusiasm for tackling challenging questions
  • Excellent written and spoken communication skills in English and French
  • Experience in AdTech, MarTech, MMPs, or similar companies within the SaaS industry
  • Validated ability to independently acquire and apply technical knowledge
  • Experience with communication, productivity, and collaboration apps like Salesforce, JIRA, Confluence, Asana, etc.
  • Understanding of apps, mobile app SDKs, and mobile tech solutions
Perks and Benefits:
  • Opportunity to make an impact on the ad-tech industry
  • International, diverse teams with a strong focus on transparency, feedback, and fun
  • Education opportunities for ongoing professional development and continuous learning
  • Company onboarding program for new hires
  • Flexible workplace policy with remote work options
  • Generous vacation policy with flexible vacation days
  • Childcare program (Berlin only), paid parental leave
  • Additional private health insurance
  • Company Pension Plan with 40% employer contribution
  • English and German classes for enhanced collaboration
  • Discounted Gym Membership with Urban Sports Club
  • Free annual BVG transportation ticket
  • Wellbeing support with qualified therapists
  • Relocation package and visa assistance for you and your family

  • Technical Account Manager

    vor 4 Wochen

    Berlin, Berlin, Deutschland Talon GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Talon GmbH. As a Technical Account Manager, you will be responsible for owning and managing a book of assigned customers, including Enterprises, with a focus on their API usage, ensuring retention, growth, and overall customer satisfaction.Key...

  • Technical Account Manager

    vor 4 Wochen

    Berlin, Berlin, Deutschland Talon GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Talon GmbH. As a Technical Account Manager, you will be responsible for owning and managing a book of assigned customers, including Enterprises, with a focus on their API usage, ensuring retention, growth, and overall customer satisfaction.Key...

  • Technical Account Manager

    vor 1 Monat

    Berlin, Berlin, Deutschland Talon GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Talon GmbH. As a Technical Account Manager, you will be responsible for owning and managing a book of assigned customers, including Enterprises, with a focus on API usage, retention, growth, and overall customer satisfaction.Key ResponsibilitiesTroubleshoot repeat...

  • Technical Account Manager

    vor 1 Monat

    Berlin, Berlin, Deutschland Talon GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Talon GmbH. As a Technical Account Manager, you will be responsible for owning and managing a book of assigned customers, including Enterprises, with a focus on API usage, retention, growth, and overall customer satisfaction.Key ResponsibilitiesTroubleshoot repeat...

  • Technical Account Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Talon GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Talon GmbH. As a Technical Account Manager, you will be responsible for owning and managing a book of assigned customers, including Enterprises, with a focus on the customers API usage, ensuring retention, growth and overall customer satisfaction.You will work closely...

  • Technical Account Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Talon GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Talon GmbH. As a Technical Account Manager, you will be responsible for owning and managing a book of assigned customers, including Enterprises, with a focus on the customers API usage, ensuring retention, growth and overall customer satisfaction.You will work closely...

  • Technical Account Manager

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Talon GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Talon GmbH. As a Technical Account Manager, you will be responsible for taking ownership of the integration process of our API-driven platform with our clients' ecosystem.Your key responsibilities will include:Troubleshooting repeat technical issues and driving issue...

  • Technical Account Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Adjust Vollzeit

    At Adjust, we're on a mission to empower marketers to measure and grow their apps across platforms. As a Technical Account Manager, you'll be part of our EMEA region team based in Berlin, working closely with Sales and Integrations to deliver exceptional customer experiences.Make an ImpactAs a Technical Account Manager, you'll be the primary point of contact...

  • Technical Account Manager

    vor 1 Monat

    Berlin, Berlin, Deutschland Formlabs Kft Vollzeit

    Job Title: Technical Sales ManagerWe are seeking a highly motivated and experienced Technical Sales Manager to join our team in Berlin, Germany. As a Technical Sales Manager, you will be responsible for driving sales growth and revenue in Germany, Switzerland, and Austria.About the Role:The successful candidate will have a strong background in B2B sales,...

  • Technical Account Manager

    vor 1 Monat

    Berlin, Berlin, Deutschland Formlabs Kft Vollzeit

    Job Title: Technical Sales ManagerWe are seeking a highly motivated and experienced Technical Sales Manager to join our team in Berlin, Germany. As a Technical Sales Manager, you will be responsible for driving sales growth and revenue in Germany, Switzerland, and Austria.About the Role:The successful candidate will have a strong background in B2B sales,...

  • Technical Account Manager

    vor 3 Wochen

    Berlin, Berlin, Deutschland Formlabs Kft Vollzeit

    Job Title: Technical Sales ManagerWe are seeking a highly motivated and experienced Technical Sales Manager to join our team in Berlin, Germany. As a Technical Sales Manager, you will be responsible for driving sales growth and revenue in Germany, Switzerland, and Austria.About the Role:The successful candidate will have a strong background in B2B sales,...

  • Technical Account Manager

    vor 3 Wochen

    Berlin, Berlin, Deutschland Formlabs Kft Vollzeit

    Job Title: Technical Sales ManagerWe are seeking a highly motivated and experienced Technical Sales Manager to join our team in Berlin, Germany. As a Technical Sales Manager, you will be responsible for driving sales growth and revenue in Germany, Switzerland, and Austria.About the Role:The successful candidate will have a strong background in B2B sales,...

  • Senior Technical Account Manager

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Element Vollzeit

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our Customer Success team at Element. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our customers, understanding their needs and usage of our products, and representing their perspectives in our product development...

  • Technical Account Manager

    vor 1 Woche

    Berlin, Berlin, Deutschland Talon GmbH Vollzeit

    About the TeamTalon GmbH's international team of 15 Technical Account Managers is spread across the world, including EMEA, US, and APAC. Our team is dedicated to providing seamless client onboarding and bug-less integration. We work closely with Customer Success Managers and the development team to act as consultants to all parties involved in the client...

  • Technical Account Manager

    vor 1 Monat

    Berlin, Berlin, Deutschland Adjust Vollzeit

    Join Our Team as a Technical Account ManagerAt Adjust, we're a forward-thinking leader in the ad-tech industry, and we're looking for a talented Technical Account Manager to join our EMEA team. As a key member of our Client Services team, you'll be responsible for delivering exceptional customer experiences, retaining clients, and ensuring they're satisfied...

  • Technical Account Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Adjust Vollzeit

    Join Our Team as a Technical Account ManagerAt Adjust, we're a forward-thinking leader in the ad-tech industry, and we're looking for a talented Technical Account Manager to join our EMEA team. As a key member of our Client Services team, you'll be responsible for delivering exceptional customer experiences, retaining clients, and ensuring they're satisfied...

  • Technical Account Manager

    vor 1 Monat

    Berlin, Berlin, Deutschland Adjust Vollzeit

    Join Our Team as a Technical Account ManagerAt Adjust, we're a forward-thinking leader in the ad-tech industry, and we're looking for a talented Technical Account Manager to join our EMEA team. As a key member of our Client Services team, you'll be responsible for delivering exceptional customer experiences, retaining clients, and ensuring they're satisfied...

  • Technical Account Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Adjust Vollzeit

    Join Our Team as a Technical Account ManagerAt Adjust, we're a forward-thinking leader in the ad-tech industry, and we're looking for a talented Technical Account Manager to join our EMEA team. As a key member of our Client Services team, you'll be responsible for delivering exceptional customer experiences, retaining clients, and ensuring they're satisfied...

  • Account Technical Specialist

    vor 2 Monaten

    Berlin, Berlin, Deutschland Talon GmbH Vollzeit

    Account Technical Specialist at Talon GmbHAbout the Position:Oversee the integration of our API-centric platform within the clients' operational frameworkDiagnose and resolve technical challenges effectivelyMaintain relationships with designated clients, emphasizing API utilization for enhanced retention and satisfactionWork in conjunction with Customer...

  • Account Technical Specialist

    vor 3 Monaten

    Berlin, Berlin, Deutschland Talon GmbH Vollzeit

    Account Technical Specialist at Talon GmbHAbout the Position:Oversee the integration of our API-centric platform within the clients' operational frameworkDiagnose and resolve technical challenges effectivelyMaintain relationships with designated clients, emphasizing API utilization for enhanced retention and satisfactionWork in conjunction with Customer...